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October 2023 by Rosie K.
This is the MOST UNPROFESSIONAL costco I have ever been to. If I could give a negative 100 I would. We were shopping and the General Manager Kathy was SCREAMING at the top of her lungs at an employee giving insults and demeaning comments. It was absolutely disgusting. How does someone get a top position and get away with this kind of behavior? She also dresses like a frumpy old lady and her hair looks like a rats nest!! The management at this store is about as smart as an ignorant hillbilly. Now for her flying monkeys we have delt with at this establishment, the other so called manager, Tony (tall with a fat gut and red hair) is a joke of a person who needs to learn how to listen rather than talk like a monkey!!! another monkey/hillbilly is some guy who thinks he is a manager, named David is the rudest POS ever, he is a no-body. This store has a bunch of ignorant idiots all around!!! Being a manager in Costco doesn't classify you as a better person you ARE the LOWER WORKING CLASS in society!!!! They all will meet their maker one day and be judged!!!! FLY, FLY, FLY monkeys!
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October 2023 by Tyra Simpkins
Love how cheap it is and how good the food is when I'm broke as hell so 10/10 for me.
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September 2023 by Kevin D.
Food court is a joke. We called in two pizzas and they said they would be ready in 10 minutes. Here we are 45 minutes later and they haven't even started yet. I think we just need to give up on Costco and go with Sam's Club. And the pizza was over done when we got it home. Awful place.
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July 2023 by Mario M.
I don't complain often... Yesterday while utilizing the self checkout with my family, an employee rudely yelled 1 transaction per customer cart. He cited a new policy set by corporate. No big deal. We were already in line. It wasn't a long line and not really busy. He proceeded to target us I felt insinuating we were stealing or misusing our memberships. While competing the second transaction the employee sharply snapped regarding some drinks at the lower level of the cart. I provided my receipt to show it was mine and paid for. Further his coworker had scanned it during the first transaction. We each have our own memberships and though we did have 2 transactions I don't see why it was a big deal being that our transactions were small. I wish they would post their new policy or provide written changes rather than have a man scream at the checkout and scold paying customers simply finishing out their transactions. I will be canceling my membership for this. Costco is not a necessity for us and if this is the level Costco chooses to operate I need no part of it.
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July 2023 by Gabrielle Flores
Terrible service at the food court works have bad attitudes they called my number and still had me wait while they helped others then looked at my receipt and gave me only one item that I ordered had to tell her what I ordered while she double checked the receipt from the second time. They didn't slice the pizza all the way through so slices were ripping and super messy I will not come to this location again.
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June 2023 by Google user
Terrible service at the food court works have bad attitudes they called my number and still had me wait while they helped others then looked at my receipt and gave me only one item that I ordered had to tell her what I ordered while she double checked the receipt from the second time. They didn't slice the pizza all the way through so slices were ripping and super messy I will not come to this location again.
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June 2023 by Faye S.
Decided to shop at Costco on Monday instead of the weekend. It's clean and easy to find the parking today!
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June 2023 by Princess C.
My family loves to shop at Costco and now that you can order online and have your items shipped for FREE, it's Wonderful! I always stock up on their toilet paper, laundry soap, paper towels, etc. All the home essentials. You can't beat the price, quality, and quantity. It's Great!
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June 2023 by Alma Maldonado
They always take soooooo long for a pepperoni pizzaThey take longer then a hour and it’s always so busy
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May 2023 by Ric H.
POOR POOR customer relations absolutely pathetic ! I always cringe coming here, but there is something's that I need from Costco, today I witnessed a manager yelling at one of her co- workers like he was a dog ! Calling him from across the store with dozens of customers around I felt so sorry for the young man , I almost said something , that young lady has no management skills , I'm sure it's passed down from upper management
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March 2023 by Terri S.
Went to Abby Street Costco in Fresno, California. Those employees on the floor were patient and kind, John even took me to product I was asking if they had!!NOT SO with check out!! Two employees actually ARGUING LOUDLY with one another!! One's name was Ron, a tall man, the other had no name tag, short, stocky and balding.Then there was the very RUDE person at the food court... on top of that, they no longer even have onions, relish, or dispensary mustard or ketchup!! Plain hot dog... HORRIBLE!!!!WILL NEVER RETURN TO THIS SITE!!If y'all want good, friendly service, go to Clovis, California!!
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February 2023 by Jose “Beefy Tweekz” Moreno
Quality is always better with fruit....Prices are scary though ..Walking in and out that place I feel like cattle.
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February 2023 by Ken U.
Wow, it truly shows when you do not like your job or what you are doing! This used to be the place to want to work. Now, my goodness it surely is not. The customer service has gone not just down hill but over the cliff and hit the rocks beneath! It literally costs nothing to smile and greet people but now die to the piss poor service I received at Costco on Herndon and Blackstone I will be taking my business to Sam's club!!!
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January 2023 by Gallo Jiro
Don’t go here they are dirty and found multiple times hair on the food. Last time I was buying only a polish dog a guy grabbed his sack and continue to serve people without washing his hands.
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January 2023 by Jose Moreno
Quality is always better with fruit....Prices are scary though ..Walking in and out that place I feel like cattle.