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November 2023 by Sofia M.
Went in with my son to get him a new phone to replace his old phone, keeping his number. We were helped by Sir Yovonny who was EXCELLENT! Very polite, not robotic and he made the whole experience a quick and pleasant transaction. . . I wish more places had people like him working for them. I must admit it's the first time that I have been to a cricket store and not left with a sour taste . . . Thank you so very much Yovonny, we both appreciate your time and your assistance. You made this visit a pleasant and successful. Keep up the amazing work and don't ever lose that positive energy
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July 2023 by Heather Mello
Great staff!!! They were willing to help me right before closing but my other phone co.pany was lagging.
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June 2022 by Shemiko Moris
They are unprofessional and liars there. The manager at that. Please beware. Unless you your ok with rude and lieing services.. I went in there today June 14th 2022
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September 2021 by Patty Cruz
Representatives not helpful definitely not friendly
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March 2021 by Mookie6209
Literally gave me a plan that I didn’t ask for. Wanted a 2 for 80 plan, but was given one that was asking for 120 a month. Went to the store to ask what went wrong, and of course, made up the excuse that they didn’t know how it happened. Even though the person I was talking to was the same person who set me up with said plan. Said they didn’t remember me, yada yada yada. They’re obviously trying to artificially extract money from you, so be warned.
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February 2021 by Carne Saghdejian
Great place. Great phones.
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December 2020 by Miguel Avila
This another alternative store I like to go to if I am in a hurry but Jasmin was really helpful and kind would recommend her she helped me right from the get go
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June 2020 by Shakty EvilQueen Munoz
Well they have their restrictions for this pandemic times but I found them kind of rude ??♀️
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March 2020 by roberto A209
we waited in line for a long time and wen Cristina A. Assisted us she was not a big help trying to switch over to Cricket we had to walk to metro pcs get all the info thin come back get in line again coverall thank you guys for the exercising I needed it and 17 stance to transfer what happened that it was free
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September 2019 by Luis Mendez
Great people working there!!!
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April 2019 by Beverly Magana
Nice friendly staff
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March 2019 by stephen cahill
I was ripped off by the manager there. He is a crook. He charged me 60 to activate phone I brought in. I paid the full 60$ and wasgiwas a phone number and everything. Then he explained to me that his network wasn't compatible. Phone was an iPhone cricket when you turned it on but was a Sprint sim card. So they keep the 60 activation fee of 60$. Crooks and rip off artists.
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January 2019 by Peggy Grover
It was great they r always so friendly and willing to help no matter what the problem is or if u r getting a new phone or adding a line to u r phone
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December 2018 by Rosa Pulido
Helpful
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September 2018 by Nicholas Dakin
Horrible customer service!