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December 2023 by Deborah Pombo
Needed a new phone. Upgrade. Had old phone since Oct 2022. It got to a point where it wouldn't keep a charge. And it was an Insurance claim ... refurbished. You pay $8 a month for Insurance. $40 to put in claim. A phone that last a year...thinking about getting an old time Landline.
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September 2023 by Little Yuki
If I could I would put a zero star review on Cricket Wireless. I just wasted the past three days trying to transfers my phone numbers to a different company. They have the most rude customer service representatives I have ever met. They hanged up on me so many times. They told me I had to pay my suspended lines in order to transfers my phone numbers to a different company. I asked where it’s says in their company policy and they never sent me proof via text. I talked to multiple representatives and I was always told different information. They placed port protection on my phone numbers in order to keep our phone numbers. I can’t believe how badly I was treated and disrespected we were. How can anyone work like that? How can they work for that kind of company? They should be ashamed. All this company cares about is money.
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March 2023 by Ed Moran
They don't geed as you come in poor costumer service and they take for ever no wonder they don't have much business
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October 2022 by Mai yia Yang
Wonderful customer service. Just got out from the store at 4pm today 7/20/22. Wanna said thank you and very appreciated to this one lady customer service I forgot to ask her name. She's so patient and got my no service phone work again. Very recommended to friends and family.
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August 2022 by YeebNtsa NploojSiab
Wonderful customer service. Just got out from the store at 4pm today 7/20/22. Wanna said thank you and very appreciated to this one lady customer service I forgot to ask her name. She's so patient and got my no service phone work again. Very recommended to friends and family.
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June 2022 by Elysha Rocha
Went in to switch my phone from AT&T to Cricket, spent about an hour trying to get AT&T to transfer my number and the entire time I had the most helpful associate (named Jerry) walk me through the process of getting a new number, setting up my new account, explaining auto pay and signing me up with my new HBO account. Wonderful customer service and wonderful employee!
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June 2022 by Wung Nakee vila
Great customer service ? ? ?
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January 2022 by Brett Hurst
Great service, helpful staff, and store was well organized and clean!
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June 2021 by Kenneth Walton
Employees are always courteous and friendly always willing to help and care about their customers
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June 2021 by Karla Carrillo
They never answer the phone
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March 2021 by susana salazar
Really nice servises
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February 2021 by Mandy My
I went to cricket phone store t o get a new phone cases. The guy that assistant me gave me a DEAL!! Too on two phone cases
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January 2021 by Sierra Roscom
Amazing customer service!!! Highly recommend!
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January 2021 by Kyle Mathis
Really appreciate the help
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January 2021 by Maria Arroyo
Thank you Adam for your help.