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September 2025 by MrsVshr Rodriguez
I love the organization of the store😁
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July 2025 by Seth Drake
NOT THE MOST FRIENDLY STAFF ON RESTRICTED DRUGS COMPARED TO WALGRENS WHO CLOSED THEIR STORE FORCING ME TO GO TO CVS. IF THIS CONTINUES I WILL TAKE ALL MY BUSINESS BACK TO WALGRENS
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June 2025 by John Lofgren
Because of the rude, unprofessional behavior of the employee, I will NEVER shop there again. Clearly, this person hates their job and is taking it out on customers.
Store #9865
Cashier #2744538
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June 2025 by Gary Marhofer
Clean and staff is very helpful
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May 2025 by Dave H
Poor management has caused a once great store to go downhill. With recently assigned new management, hopefully this store will improve both in quality and employee morale.
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April 2025 by Miriam Alonzo
The place always not clean people never say hello or can I help you any more . The manager an older lady is very unfriendly.
I like the people at the pharmacy
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April 2025 by Kim R
Bad manager..price was marked 7.99 and I paid 10.99 for toothpaste. Vitamins were marked as five dollars off...it wasn't. Manager came to speak with me and was rude about it..never going there again!
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April 2025 by Jackie Chekerdemian
I have gone to CVS on west and Herdon for many years but in the last year or two I have notified hardy any inventory gets restocked.. when you ask they say the same thing.. they haven’t restocked.. and also there are no carts at all .. maybe one or two once in a blue moon.. hardly no staff around to ask for help.. it’s sad it has become this way.. hope all gets better.
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March 2025 by elida morales
I love CVS great people always a great experience
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November 2024 by Hamlet Chobanyan
I was there 1:28 and they didn't give my prescription because their lunch started at 1:30 you aren't supposed to treat patients like that at a pharmacy.
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July 2024 by Mary Calderon
Paul is a wonderful customer service employee, but every time I have to deal with a woman named Juana she acts as if she doesn’t want to be there. I thought when you start in line wait at counter they ask can I help you not do you have question. Of course I do. Not only that to whomever inputs my medicine, they seem to screw it up , time frame wise they mess up then I have to make the corrections. I get at least 4 prescriptions from them, they are either screw up by adding months to it that iam not getting, it’s a pain to have to deal with kind of stuff when you’re already in pain. Ok that’s my rant.
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May 2024 by Antonio Nieto
Excellent service, staff, timeliness, and kudos to Paul, the pharmacy clerk, and all the pharmacists and pharmacy techs.
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April 2024 by Carrie Giannetta
Terrible customer service
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March 2024 by Bekah Wilson
Apparently they close the pharmacy for lunch now at 1:30 until 2. I’m pregnant and desperate for the medication I needed got here at 1:32 and they wouldn’t help me. Just said we close at 1:30 I can’t help you and slammed the gate. I had to sit and wait for thirty minutes. And the guy was a jerk. Zero customer service or kindness. Not even an apology. Don’t text a customer at 1:11 saying medication is ready that I’ve been waiting days for then close for lunch.
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October 2023 by John Crenshaw
DO NOT go to this store for any vaccinations. Appointments, at the best, are merely suggestions. The wife and I had back to back appointments for the covid booster today. When we arrived every chair in the waiting area was occupied and they were at least 45 minutes behind. I notice on their scheduling times they do 15 minute intervals while other CVS pharmacies do 30 minutes. Aparently they are biting off more than they can chew and the patrons that make the appointments are the ones that suffer. My guess is that they are compensated for each and every vaccine they give and their greed becomes our problem. We left without our vaccines and will make an appointment elsewhere
