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April 2024 by Kelly S.
If I had only knew, way before spending over 1,200 dollars for the move! Every month it's the same issue. Website down, telling me my account is past due in red letters!
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August 2023 by Leah Sadoian
Mona was super helpful in getting me and my girlfriend set up with a 5x15 storage unit.We were able to look at the unit before signing paperwork, which I appreciated. Besides a few spiders and spiderwebs, the unit was clean and ready for storage. There were rat baits and closed traps thoughout the unit/facility, but we saw no evidence of pests or rodents. It looked more like prevenative measures to keep any rodent activity at bay. The facility is super clean, with wide driveways all the way up to your unit.We bought an affordable lock from the office, and Mona explained all the paperwork and entering/exiting procedures to us before I signed. Pay quarterly and save 10%! Also insurance was super cheap for $2,500 worth of items. Easy to add-on to your rent.
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August 2023 by Patricia Lopez
Mona was really pleasant and helpful
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July 2023 by Lody Gutierrez
Awesome, thank you.
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May 2023 by Shelli Thornton
We have been a customer for just over a year the only issue is no electricity no lighting in our storage.
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May 2023 by Omar Silva
No good units
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September 2022 by Hannah Cossa
After calling almost every storage facility in the area, and only finding 3 with an available unit, I selected this location based on proximity and price. I am very happy that I did. The gentleman that I rented with was extremely pleasant and helpful. He carefully explained the rules and pricing to me. Due to this unit being the last available, I did not have time to drop my dog at home after picking him up from camp after work on the way to rent the unit. It was 107 outside and the gentleman said it was okay for me to bring my dog inside the office while I completed the paperwork. He also offered to lock my unit for me since I wasn’t moving items that day. I have cannot say how kind this man was. Very very happy.
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July 2022 by Sonja Shilow
I came in, the manager was professional, really nice lady, got me in and got me out, thank you, great service!
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June 2022 by Shynika lowe
Jonnie and Penny were absolutely amazing
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June 2022 by Mai-Lea Tablit
Very fast and really good customer service!! Went there this morning to rent a unit and was out the door in less than 20min! Reasonable prices!! Lady at the front desk was really nice and explained everything to me perfectly!! Glad I chose Derrels!!
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June 2022 by Monica Ibarra
I have been with them for three years never had any problems
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May 2022 by Lynette Fitch
I have rented a place here for many many years the service is good, the storage is easily accessible.
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April 2022 by Crystal Ballesteros
I’ve had a storage here with the same Managment for years and have never had an issue. Great customer service and never once have I seen them with a bad attitude. I left for over a year to another storage facility and have had issues since. Glad I have came back.
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March 2022 by Patricia Reed
I Absolutely. at this time.. Give them an Outstanding..Today is My first day. Ron was both Professional and Personable..The area is very clean. Storage Unit built well.. as of Right now.. I would recommend this particular Derrel's.... ?
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February 2022 by Grace Franger
Your staff was very helpful and quick. Very much appreciated.Thank you. Grace