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November 2023 by Ethan Libby
Don’t go to the Derrel storage on dakota in Fresno I prepaid a month in advance and when having a storage just wasn’t in my budget moved everything out before the next month I paid for told I would get a check in 3-10 business never did then told oh it’s 4-6 weeks that has come and gone and still haven’t received anything they are thief’s at this point and have stolen my 80 dollars I paid in advance don’t not use this place
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October 2023 by Monica Lecompte
Very kind staff. Property well kept clean.
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September 2023 by Juliana B.
I had a very disappointing experience with L.D.'s customer service. Her lack of understanding and communication skills left me frustrated and confused. They even threatened eviction and trespassing charges when I simply asked questions to clarify the situation. It's important for businesses to be patient and respectful when customers seek clarification, and unfortunately, this was not the case with L.D.
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August 2023 by Annette Rodriguez
Baiman and Lavonda were amazing to work with it. My husband and I have been shopping around for a new storage and the minute we walked in to their office we were greeted with a smile and of the best customer service. We are happy to say that we were able to rent a storage unit from this location and glad to know that they are easy to work with for any future questions/concerns and made us feel very comfortable storing our things here. Thank you.
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August 2023 by Kelli
LaDonna & her Husband were & have been VERY KIND, KNOWLEDGEABLE & HELPFUL. THEY BOTH go ABOVE to PLEASE people and make Storage Rental experience Pleasant! I recommend this Derral's Site for renting units of Any size. Also, Very Clean even though it's not a new lot. GREAT JOB!!!!
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August 2023 by Irma.barajas108 Barajas
Baimar at Location 20 was awesome.Very knowledgeable and very patient with me. He made my experience at Derrels easy and comfortable.Thank you Baimar!
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August 2023 by Gina Tiemens
I just want to say I had a great experience and I highly recommend this storage to anyone who is needing a storage unit. They are the best!!!
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August 2023 by Robert Heather
Great atmosphere, good service and all around good people that work there, best mini storage in Fresno
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August 2023 by Google user
Baiman and Lavonda were amazing to work with it. My husband and I have been shopping around for a new storage and the minute we walked in to their office we were greeted with a smile and of the best customer service. We are happy to say that we were able to rent a storage unit from this location and glad to know that they are easy to work with for any future questions/concerns and made us feel very comfortable storing our things here. Thank you.
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June 2023 by Sheryl Gonzales
The owner is not nice and Corteous ! They need to be trained on how to deal with their customers! Not recommended, find another Derrel storage !
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May 2023 by William Cadenas
Very polite lady in front desk , maintenance guy is a cool dude also.
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May 2023 by Yvette Gonzalez
I was in and out with no problem and able to get into my unit without anything blocking the storage unit
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January 2023 by Angela Ramirez
I needed a storage unit in an emergency state of a situation! Baiman and LaDonna came to my rescue! Without a doubt or any questions asked worked hard and fast towards making that happen for me!! Without them I honestly did not know what I was going to do! Hands down THE BEST costumer service in town! Thank you to the both of you from the bottom of my heart!! They both welcomed me as a new tenant with open arms, informed me about all the rules and regulations required. They are both very professional and the office was very clean and organized. I highly recommend choosing this Derrel’s storage site for all your needs!
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January 2023 by Bryana
Very polite and courteous, and thoroughly explained everything we needed to know and answered any questions that we had. Would definitely recommend.
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January 2023 by joseph florez
Nice and very welcoming lady in the office...she helped me out even gave me a ride on the golf cart to go see my unit....extremely friendly I highly recommend this place also very very clean property as well