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January 2024 by Peter Harkins
I was one month behind, barely I might add. And they held my stuff hostage saying I was in lien... At which time they made me pay for two months and was charged a lien fee again for the new month. This was on the 2nd of the month. And they still charged me a lien fee. They are trash.
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August 2023 by Lee Daher
Vicki was the best.and she was very friendly. I am elderly and she did an excellent job of explaining the process from picking out a space to payment.
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July 2023 by Marshall Dinkins
Phenomenal experience signing up with Gary. He was kind and helpful, and even assisted me in opening up the packaging on my new lock. Highly recommend using this Derrel's.
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June 2023 by Deborah Munguia
Service was awesome, I didn't get the guys name but he was very helpful, very nice, explained everything I needed to know.
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June 2023 by Tara Vallejo
Gary was extremely helpful and a pleasure to work with!
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June 2023 by Wade Stoker
Nice clean secure storage facility with kind and caring staff
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June 2023 by Garr Davidson
The place was clean and the people were lovely I would recommend this place
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June 2023 by Joseph Martinez
The people who work here are cool thanks for being lenient with me !!?
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May 2023 by Gina Berry
Susan was amazing. She was courteous and kind. Susan explained everything I needed ahead of time to get a storage for our business, as well as how to put myself on as a representative for our business. Susan went above and beyond what most representatives do. I appreciate the customer service, professionalism and politeness Susan conveyed.
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May 2023 by Diana Gomez
It was our first time ever needing to rent out a storage unit and we weren’t exactly sure what size was best suited for our belongings, but Vickie was very very helpful and extremely friendly. She came through with a lot of helpful information that made the process seamless; then showed us two different units (very clean and properly maintained) and bada bing bada boom we rented one out.
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May 2023 by Julie Pierce
Excellent service, prices and facilities. It was a pretty quick and painless experience compared to renting a storage a decade ago. Very happy customer. Thank you.
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April 2023 by Traci Robertson
Very Friendly and the Older Gentleman at the desk was great!
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August 2022 by Henry M
We received great customer service Our Representative was really helpful & nice and I appreciated the info we received throughout the rental process
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June 2022 by Becca Du Bois
I have to say that this Derrel's is one of the better ones located in town the staff that they have working is on top of their game and the facility is beautifully cleaned and maintained.
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June 2022 by keithann stockdale
Excellent service. Vicki was so helpful and pleasant ☺️