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August 2023 by Jose Lopez
I understand business needs to make changes to stay in business. But customer service im assuming is till important for you
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July 2023 by Jennifer H.
Atrocious customer service. They took over our account from another distributor, and proceeded to ignore all of our calls and emails for several months. Then when we finally got in contact, they cancelled our delivery without any notification, and missed 3 consecutive deliveries. Take your business elsewhere.
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July 2023 by Paul D.
WORST SERVICE EVER! I own a cigar and microbrew lounge in Roseville CA and have won many awards for the craft brews we offer on tap. Donaghy took over Markstein a few months ago. Was told we were now on a once a month delivery schedule. First delivery was scheduled for 2nd day of Donaghy operations. Delivery was pushed out A MONTH due to lack of drivers. Next delivery was scheduled for July 4th. Spoke to the "new" rep and they promised delivery the Friday before. No delivery. Next delivery date was for Aug 8th, nearly 3 months since first order was placed. Called and spoke to yet ANOTHER new rep and even though she saw they kept pushing out our delivery dates, she couldn't even request a sooner delivery date. We've cancelled our account as WE DON'T NEED YOUR BEER!
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June 2023 by Shubam Dawar
Really good place to deliverThey open 4 am in the morningReally fast unloading, they probably take 20 to 30 minutes for unloading
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May 2023 by Steven George
Good if you are in the business of the resale of beer, wine and spirits. Great deals when you purchase large amounts. The down point is you have to order first and then pick up. No window shopping.
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April 2023 by Daniel Katsurayama
Best place to unload in n out
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December 2022 by Gurpinder Singh
Open 4am my appointment 8am and I reached 7.15am given me door on the spot and empty my trailer in 15 min
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October 2022 by Sapinder Purewal
Good place for a delivery start recieving at 4 am
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July 2022 by John Grego
Horrible customer service don't return call employees very rude and useless .
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March 2022 by Frank M.
I got here 10 minutes before its 4pm closing time to pick up some beers. I was waiting after ringing the bell a few times. The customer before me told not to worry that as long as you get here before 4pm, they would take care of you. Guess what, he was wrong. I got turned away by the warehouse guy. That was really bad customer service.
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November 2021 by Cash Gucci
Poor management. Merchandisers will use their car for 3k miles and get a check for about 6-700 over two months and it’s not even enough to cover your gas as well as the insurance they have you set it up too. They’ll have someone from Visalia cover a Fresno route instead of having a Fresno employee run it instead.
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October 2021 by Iris Pacheco
Lisa at the front desk is wearing a very provocative outfit and my husband and I don’t feel very comfortable going in there. This poor misconduct is wrong and someone of that profession should not be allowed to dress like that. She also starred at me from head to toe in disgust. Please fix your management.
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September 2021 by Parminder Singh
Nobody in check in area waiting for almost hour very bad service
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August 2021 by Phillip Antonio
I haven't had a salesman for my business the last 3 years and no one from the company has come by to ask why . I have to go pick up my product and I can't even get coasters cause when I go get pick up my product I ask for them and they tell me they don't have any I guess since am a little hole in the wall neighbor hood pizza parlor am not worth it
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April 2021 by moe abd
worst company ever very controlling and if you dont give them more doors they start not to sell you beer.
