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January 2024 by Mary Lou S.
Having worked at a bank in town for 40 years, I must say I was very impressed with the whole operation at EECU. The representative we worked with on both visits, Andrea R, was awesome. She was professional, polite, friendly, knew the products and the entire process (for a vehicle loan, bank accounts, etc,) went very smoothly and timely. The branch was very nice, clean and well set up so customers know where to go for their banking needs. There is a receptionist at the counter inside the entrance, should you need assistance. Lots of teller windows and new account cubicles. They even have a coin counting machine for clients there! There were three walk up ATMs that I noticed outside. I'm not sure about drive-up ATMs. Great pricing and rates there, too!
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January 2024 by Grace H.
About a 10-15 minute wait each time I come. Tellers do take a bit longer than the Clovis location, but they are very friendly and there are a lot of them! Clean, roomy interior with high ceilings. Parking is sometimes hard to find but it really depends on the time.
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December 2023 by Ralph Enriquez
Great banking institution. Security guard is always present.
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November 2023 by Nancy J. Klassen
Especially good service from phone employee, Carla. She called me about a possible glitch and when I mentioned an unrecorded checked, I had deposited, she went the 2nd mile and found the difficulty. Problem solved!
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September 2023 by Jose A. Rocha
I only use the ATM, not a member but my credit union uses same network
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September 2023 by Jay Lee
This bank scam their own client. If you gonna bank with EECU make sure you keep track of your spending. Business could had withdrawn money from your bank account and EECU will refuse to display the transaction on your statement until 10 days later. Hoping that you will overdraft.
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July 2023 by Richard Gomez
Thank You So Much Mary and Davina for going above and beyond for me. You Ladies were Awesome!!!
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May 2023 by Carol Riley
Members only credit union. Excellent service. Sometimes long lines.
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April 2023 by Sergio A.
Quick and easy. I went after work and the line wasn't that long. The staff seem friendly and patient. I think this location is the most popular but I don't feel like it's that bad anymore especially now with online banking. I hardly ever go in person unless I have to. That being said, it's a good branch however be aware of your surroundings because the surrounding neighborhoods can be a bit rough.
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April 2023 by Cecilia S.
Of all the EECU branches, this is my favorite! They're generally fast, have outdoor ATMs, and have a coin ATM for all that saved up changed without the added fees. Fast, conveniently located, and great banking.
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March 2023 by Feezy Montana
Always late opening doors when they open, never have enough tellers, gets way too packed. Need to open more branches!!!!! Fresno doesn’t have enough.
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January 2023 by Cynthia L.
I needed to make an appointment last minute to have EECU cut my auto loan check for the dealership I bought my vehicle from. I was running late from my work place near downtown, and was worried they would not be able to see me at my 4:15pm appt. However, the receptionist was able to fit me in to meet with someone at 4:30pm which I greatly appreciated! Kau, then came out to assist me. He mentioned that the bank closes at 5pm and he will not be able to assist me with this loan since it normally takes an hour long. He saw my frustration and immediately felt compelled to assist! He is currently working kind, and diligently to help! I certainly appreciate the service I received today and it's because of employees like Kau!! Thank you so much!
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January 2023 by Angelita F
Went in to take care of several things that I needed to handle and the young lady assisting me was awesome and very professional. It had been quite a while since I had been in and everything I had a question about she was able to solve and offer a solution. She explained the Holiday account and made sure I understood how that worked. I am highly satisfied with EECU and look forward to continuing doing business with them.
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December 2022 by Paul Daluz
Staff just sits there and play with their phones and or " checks their email ".....big air quotes here ....instead of help people. One or two tellers do their jobs while the others just lolly gag. The Hanford and Clovis branches get you in and out efficiently. This Barstow branch has you lingering in there for up to an hour with staff scrolling through reels on IG.
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December 2022 by Hoodlem's Hot Rod's
Zaven is the branch manager and as rude and disrespectful as it gets. I have been a member for 30 year, and am walking away from EECU because of this man. Called regional director twice for my issues and im done. Going to move to a bank the wants my business. EECU has lost it's way as they have grown, and it not the same Credit union I once loved and injoyed. BYE EECU?
