Energy House is a well-regarded business specializing in high-quality products and services, including HotSpring spas, Endless Pools swim spas, and various fireplace brands like Innovative Hearth Products, Kozy Heat, Vermont Casting, and Modern Flame. Customers appreciate the friendly, helpful, and professional staff, who provide exceptional service throughout the buying process and beyond. Many reviews highlight the positive experiences of customers who purchased spas. Staff members, particularly Steve, are praised for their knowledge and patience in explaining different spa features. Sandy is noted for her assistance with bill sales and scheduling, ensuring a smooth transition for customers. The installation team, including Alex and Francisco, receives compliments for their expertise in handling wiring issues, delivering the spas, and offering thorough instructions on operation. Follow-up support is also noted, with staff reaching out to help with warranty questions and chemical guidance. While most experiences are overwhelmingly positive, one customer mentioned an unexpected increase in installation costs, which could have been better communicated upfront. However, the overall sentiment reflects satisfaction with the products and the attentive service provided by the Energy House team. Whether for spas or fireplaces, customers feel confident recommending Energy House for its commitment to quality and customer care.
Energy House has the best selection of quality hot tubs and spas in Fresno. I have purchased two hot tubs from them and I am always pleased with the level of courtesy and customer service provided by their staff.
April 2026
Really nice assortment of Spas and even an Exercise spa, Fireplace inserts and stand alone fire pits, entertainment fire tables, & wood stoves. Great customer service there. Extremely helpful. I recommend them.
April 2026
The sales staff at Energy House was great! My husband & I were pleased & impressed by their friendliness & helpfulness in the selection of our spa. Alex Chavez & his team worked hard to make the installation go well & were very courteous & informative.
