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January 2024 by Ray Wall
Haleywas fantastic
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January 2024 by Noel C.
Had to do a same day rental and the staff was very helpful. Love that the location is so near to me and you can park your car in their lot.
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January 2024 by Craig S.
Joseph provided great customer service. He was kind and professional. He took the time to answer my questions and did so with a great attitude. Thank you Joseph.
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December 2023 by Mandy P
This place is a joke. I was told to go here at ten am to pick up a rental car which insurance was supposed to pay for. An enterprise employee had arranged it and told me everything was good to go. I showed up and they had no clue what I was talking about. After a few more calls to my insurance I was told to call them back so I did and they said I could come back at 1 to get a car. So I go back at one and they say they don’t have anything for me and to come back at 4. Just skip this place.
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December 2023 by Corey Granier
Apologies on this extremely late review, hopefully in time for that Chrismas bonus. This rating is for James Chavez and not necessarily for Enterprise itself, but as a representative of this company, James was bar none in working towards finding our large family transportation after our twelve seater chevy gave us trouble. In spite of my ungodly behavior, James maintained an exceptionally pleasant and professional disposition that was truly inspirational and convicting of my own. Thanks James, you definitely deserve a promotion with a big fat Chrismas bonus!
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November 2023 by D T
What keeps me going back to rent cars from Enterprises are the friendly customer service and the reasonable price on the rentals. The staff at the Clovis location were tentative and went above and beyond in trying to satisfy their customers. The two staff who mostly made me feel valued as a customer at the Clovis location are Joseph and Megan. Besides their friendly customer service attitude, they would go above and beyond to address any concerns I have. Also, the pickup and drop-off services are super awesome service and have made the rental process easy and convenient for me.
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October 2023 by Megan Domingo
I was in a car accident and all I had to do was show my conformation number to the enterprise associates and they were able to locate my claims number and I was in and out with my rental car less than 30 minutes. My car was in the shop for repairs for about 1 week. When I picked up my car from the shop enterprise had advised me that I could leave the rental car at the shop and everything will be email to me once they had the rental car back at their facility. This was super helpful because I didn't have anyone to take me back to enterprise after I picked up my car from the shop. This team's effort to ensure that this transition from getting the rental car to retuning it back was amazing. I recommend this location off of Clovis Ca. Thank you again team.
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October 2023 by Sabrina Alcala
Rentals from this location are always clean. I appreciate the follow ups made during my rental to ensure satisfaction and inquiry of any possible issues. I prefer to reserve and rent from this location over the airport options.
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October 2023 by Ahmed Alaujari
Don’t give car empty please then I make a reservation for wagon u give me jeep
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October 2023 by Robert Eggeman
DO NOT RENT FROM THIS STORE!!!!! We had reservations at this location for a 16 day rental, made 7 months before our pickup day. Six hours before our departure a representative from this store called and canceled our reservation. Not an apology, just said no car. This was 6 hours from our departure. So unprofessional, the man seemed to be holding back laughing when he called. Unprofessional, not a single care for the predicament he left us in.
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July 2023 by • Yummy Everyday •
Positive comments were that on July 21st when I went back for the 2nd time to reserve a car for my reservation on July 24th, Kyle was very helpful and got me what I want. James check me out on July 24th. He's very helpful. Both guys were wonderful.Negative comments was that when I was at Enterprise Rent-A-Car for the 1st time there was a gentleman who took down my information and he said that he will get back to me to let me know if what I've requested is available. I called back the the office many days after that and no body seems to know what's going so that when I decided to go back on July 21st to reserve my car again. I forgot the name of the guy who took my information when I was there for the first time. Other than that, it was all good.
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July 2023 by Jazmin Acuna
Great experience as usual. I’m a returning customer at this location and Jaime the manager has helped me the last two times. Whole experience 10/10. As busy as the location is, I haven’t had a bad experience with their customer service or cars that I’ve rented through them.
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July 2023 by Jett Chanthavong (SW0RDLOGIC)
This particular Enterprise location always goes above and beyond to adhere to my needs regarding renting a vehicle. The customer representatives there are personable and easy to talk to, not to mention they are very helpful whenever you need anything or have any questions.
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June 2023 by Jerrik P.
Kyle sits at the front desk racial profiling people All day. I was rejected upon supplying proof of address, enough funds on my debit card & matching drivers license info. As soon as I told him my employer was TikTok I wasn't qualified to rent a car with him. The real reason is because I'm a black man, with dreadlocks and tattoos. I don't recommend this location nor the company enterprise for that matter.
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June 2023 by Joe P.
Horrible customer service and the front desk lady today tried to con me into buying insurance and gas. It's fine if you want to try to upswell me stuff but dont' lie!!! Not a great way to build a long term relationship with an emerald customer but that's what happens when you get front desk people not caring about things like that.
