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March 2024 by Juliette A.
samantha at this location is super nice and helpful! highly recommend you ask to speak with her when you come in!
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February 2024 by Janet Shearer
I gave a five star even though the vehicle I was given was dirty inside…enterprise went out of their way to give me a vehicle that was roomy enough to accommodate my disability even though I was told I would be given a much smaller vehicle until my own car was done with repairs. Staff was friendly, courteous and professional. I couldn’t ask for more. Thank you Enterprise for making this experience a good one!
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January 2024 by rachel aguirre
Great staff ,always quick to get you in and out
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January 2024 by Lupe Shepherd
Great service and appreciate the kindness.
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January 2024 by Mona Bush
I loved the new jeep and the service at Enterprise was perfect. Thanks til next time
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January 2024 by April N Ray T.
Friendly, courteous and clean. Employees were knowledgeable and transparent. Vehicle was clean inside & out. I just wish I had more gas then qtr tank. ( Had to be returned filled with the same AMT.) My truck was rear ended and in the shop. They sent a shuttle for me and took me to the rental office on Blackstone. So yes, I would recommend this place.
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December 2023 by Adan Montes
Was extremely happy with my vehicle and price
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December 2023 by Donald Kountz
Great customer service
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December 2023 by Char Bear
Excellent customer service skills! Both of my experiences was pleasant and quick! I would definitely recommend this location! Thank you Enterprise for the wonderful experience!
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December 2023 by Nathen Guerrero
This is my go-to location . Everyone there is awesome. Norma, Sammy, the drivers ,managers, and all the other front desk personnel. If problems arise, they do make up for it if and when they occur. Overall customer service is on point here
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December 2023 by David Ruby
Great experience. Car provided far exceed expectations. Great friendly service.
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November 2023 by Jonathan S.
Lawrence JR. was phenomenal, he gave me excellent customer service. Moment I came in check in, the rental SUV vehicle was ready to be move out from their lot and brought to the front. Lawrence briefly gave me vehicle tour. The SUV was a Hyundai Tucson 23. Also, he briefly went over the quota. Everything was quick and easy, what I way to enjoy my rental for the next 3-4 day trip with this vehicle. Excellent service and customer service here in Fresno, check it out! Best staff support and satisfaction, definitely recommend! I will definitely gladly come and rent out here again! 5 stars!
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November 2023 by harveer singh
I recently had the misfortune of dealing with Enterprise, and I must say it was nothing short of a nightmare. I had booked a car for an important trip well in advance, only to have my plans completely derailed by the company's shocking lack of foresight and professionalism.To begin with, the booking process seemed smooth enough. I provided all the necessary information, paid the required fees, and received a confirmation email with all the details of my reservation. However, my optimism quickly turned into frustration when, on the day of my scheduled pick-up, I was told that they were unable to fulfill my reservation due to a shortage of available vehicles.Now, one might understand if such a situation were a rare occurrence, but the manner in which the company handled the entire ordeal was utterly unacceptable. There was no prior notice and no equal compensation offered for the inconvenience caused.The customer service representatives I spoke with were less than helpful, offering vague apologies and empty promises of discounts on future bookings that I have no intention of making. It's clear that the company's lack of adequate fleet management and planning has resulted in a string of disappointed customers.What's even more infuriating is that I had to scramble at the last minute to find an alternative mode of transportation, incurring additional costs and unnecessary stress. A reliable car booking service should prioritize customer satisfaction and ensure that reservations are honored, especially when made well in advance.In conclusion, my experience with Enterprise was nothing short of a disaster. I strongly advise anyone considering their services to think twice and explore more reputable alternatives. The company's lack of accountability and disregard for customer convenience is inexcusable, and I would give them zero stars if I could. Save yourself the trouble and steer clear of this unprofessional and unreliable car booking service.
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November 2023 by Willie Abreu
My first visit to the N Blackstone location was fantastic. Despite a slightly extended wait for my rental, Jesus Pulido and the entire team were exceptionally courteous and supportive. I'm definitely returning to rent from this Enterprise branch. A heartfelt thanks to everyone involved!
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November 2023 by Tommy Stokes
The staff are very friendly and welcoming. They also exhibited a high level of professionalism with I truly appreciate. Enterprise made it easy to extend my lease!! Thank you.
