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September 2023 by Heyner Oviedo
Extremely Disappointing ExperienceAbout a month ago, I rented a truck from Enterprise to transport pianos from Los Angeles to Fresno. Regrettably, my experience with them turned out to be a nightmare.While returning from LA, a critical incident occurred. The front wheel of the rented truck caught fire, forcing me to pull over in the middle of the grapevine.In a situation like this, one would expect efficient and prompt roadside assistance. However, I was left stranded for an excruciating 10 hours before the assistance finally arrived. This unacceptable delay added to the ordeal.The pianos I was transporting were worth significantly more than the rental truck. To safeguard this valuable cargo, I had to make the tough decision to hire a piano moving company to unload the truck and transport the pianos to Fresno.They did not accept any responsibility for their poorly maintained truck or the subpar roadside assistance service they chose to use or reimburse me for the additional cost to bring my pianos back to Fresno.My experience with this company was not just disappointing but also costly and stressful. I cannot, in good conscience, recommend them to anyone seeking reliable and responsible service.
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July 2023 by A.S. T.Talanoa
Great place to rent a truck for your towing needs.
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June 2023 by Teresa Jensen
Great customer service. Reasonable prices. Easy and fast responses.
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June 2023 by Jephrey B. Neville
It was Great, I showed up, they had the truck ready and then Rigo Torres said to his guy " My man, there is no Gas in this Truck?".... so Rigo Torres asked politely, cause Rigo respects his fellow Workers so he asked if the guy could possible go and procure some Gas.... I swear, uhaul would just point to the nearest gas station and call it Petrol... Go see my Guy Rigo, he will 100% Help you out... He is the best.... Employee of The month I say!!
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June 2023 by Terry Jensen
Great customer service. Reasonable prices. Easy and fast responses.
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April 2023 by Joshua Fong (Cekspree)
First and foremost, i appreciate Enterprise for honoring a special weekly rate of $204 for over 12 consecutive weeks. They were communicative if there was ever a problem getting money from my bank account, but the accountant lady for this Enterprise is a savage cutthroat that'll stop at nothing to secure your hard earned money for her company. She charged me the $200 deposit fee THREE TIMES in just the first month i had a rental. They won't really work with you, no matter what the urgency of the situation calls for, unless there's plenty of profit to be gained by them. The accountant lady also withdrew $1000 from my bank account without asking, and when i called to question the issue, she said "oh my mistake! I'm sorry, i can only refund you in "Enterprise credits., or, keep the rental until next month cuz you're paid up until then, and if you wanna bring it back sooner we'll refund you the balance of the days you aren't going to use it. ??
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April 2023 by Nathaniel Brown
I rented a truck here last minute on my move from fresno ca to lv NV. It was cheaper than you hall and there cargo vans had more than enough room to fit my boxes and the guys here are Hella cool
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April 2023 by james egoian
I have been working with Ben and Jeremiah regarding a truck I rented for the last eight months. OUTSTANDING SERVICE!! I in the past have always worked with Ben and had a very Friendly and Professional relationship. Amazing service! I worked with Jeremiah primarily with this last rental and what a double take of Ben. Super service. In modern times remarkable thorough on the ball service. I had 3 different trucks over the last 8 months of renting and they all had problems. Post COVID hasn't been much friendlier than what we all experienced through COVID. Ridiculous! But Jeremiah along with Ben's guidance really made simple for me to keep me going! Thank you.
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April 2023 by Ceks Spree (Cekspree)
First and foremost, i appreciate Enterprise for honoring a special weekly rate of $204 for over 12 consecutive weeks. They were communicative if there was ever a problem getting money from my bank account, but the accountant lady for this Enterprise is a savage cutthroat that'll stop at nothing to secure your hard earned money for her company. She charged me the $200 deposit fee THREE TIMES in just the first month i had a rental. They won't really work with you, no matter what the urgency of the situation calls for, unless there's plenty of profit to be gained by them. The accountant lady also withdrew $1000 from my bank account without asking, and when i called to question the issue, she said "oh my mistake! I'm sorry, i can only refund you in "Enterprise credits., or, keep the rental until next month cuz you're paid up until then, and if you wanna bring it back sooner we'll refund you the balance of the days you aren't going to use it. ??
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March 2023 by Tyler Jolley
Customer service is excellent!! Always have the trucks I need and are willing to go the extra mile to satisfy the customer
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February 2023 by Thomas Linder
Ben and his team were exceptional. Timely and kind, even escorting me to the correct building when I went to the wrong address. Recommending insurance without pressure, and had a quality vehicle when needed. Also had an issue with the truck that they offered to replace without question. Thank You to enterprise.
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November 2022 by Dana Moody
This entire staff at Enterprise Truck rental on Abby is fantastic! They are professional, respectful and do their very best to accommodate the needs of all of their clientele. We have been in business for 31 years and this is by far the best relationship with a Truck rental/leasing that we have experienced, and we hope to continue it for many more years to come!I see that this company is female owned, congratulations to you on hiring highly skilled attentive personal to help your business be successful, we are grateful for it!Dana & Kevin M.
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April 2022 by Caroline B
Carly and Jeremiah were so incredibly nice and helpful. This place is great! Made the process of renting a truck easy.
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November 2021 by Amy A.
My experience with Enterprise, specifically for truck rentals, was very positive. The staff was super helpful and professional. We were looking for a truck with a liftgate and needed it for a short amount of time. The staff helped us find a truck and timeline that worked for us, they went above and beyond, I couldn't recommend this location highly enough.
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November 2021 by Mike Mian
Friendly and helpful staff and decent rates.
