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January 2023 by DeAngelo Q.
They don't open on time...It says 10am-6pm. They're still closed and it was 10:20. Theres no one to contact except the business line that says "It opens 10-6 Mondays-Saturdays". Very disappointed, I was hoping to get a phone fixed today. Had me waiting 20 minutes. Who ever opens up doesn't deserve the job. Thank for wasting my time.
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June 2022 by Roger M.
When I received the phone call from them to discuss the service I needed the caller had an accent and spoke so fast I was unable toe to understand him. My computer was supposed to be ready to pick up within 4-5 hours. No phone call to let me know that it would not be ready until the following day. When I picked up the computer they tried to charge $30 more than the agreed price. The 2 stars are for Veronica who was very helpful and professional.
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June 2022 by Mudra S.
I am trying to find a place where they fix iPhone Apple Watch and was wondering do you guys do this kind of service if so please let me know. I would greatly appreciate. Will change the rating because it wouldn't let me post my question until I gave it a star
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March 2022 by Richard R.
This is best place in Fresno for a excellent job at a very fair price . I been customer for about 4-5 years and have bought every phone I ever owned from here . I had even butchered an iPhone 6 Way back before I knew better and Was astonished when they were able to repair . I have broken my iPhone X about 4-5 times and each time came back working like brand new. Customer service is also helpful and very respectful . Another important thing is they can be trusted and always finished when or before they.say it will be
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September 2020 by Julease G.
Best service ever! I reached out over yelp to get a quote and received a fast response. James answered all my questions. My dad was able to go in and get his phone fixed in under 15 minutes! And the price was so good!!! I was quoted $50 By another phone repair shop and Cell Pros quoted me 10! My muffled iPhone speaker is fixed! Thank you !
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September 2020 by Jessica M.
Great great people!!!! Fixed my phone screen in less than 5 minutes!! Thank you soo soo much again!!!
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September 2020 by Holly S.
Very good service, fixed my phone charging port quickly for a good price. They were fast and kind. Will recommend to anyone with any iPhone problems.
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June 2020 by Greg C.
I went to screenworks and they called me a f****** I go to cell pros and they fix my phone while giving me exceptional customer service! I took my phone to screenworks they tell me my phone is 'unserviceable.' I call later and some guy calls me a f****** I take it to you guys and you fix my phone. Feels good. I'm writing this review on the phone you guys fixed! ^~^
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April 2020 by Estevan R.
Great customer service and great deals. Yolanda was very helpful on answering all my questions before purchasing my iPhone 11. I will definitely be returning for my next purchase in the future.
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March 2020 by Jared Segler
Wonderful people got my phone fixed quick.
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February 2020 by Mariah Love
we moved to Sacramento and we drove all the way back just for cell pros to fix both my daughters iPhone and I will drive 3 hrs again if I have to great customer service and very affordable.
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January 2020 by Kimberly S.
5+ stars! I worked directly with a nice lady named Veronica each time I've needed service. I've gotten 5 phones unlocked through her at this company. If you are planning on getting your phones unlocked, make sure you have the following information ready: phone IMEI, original phone company, and if the phone was blacklisted. It'll make things go much smoother. What I can tell you is that each IMEI completes unlocking at its own pace. I've had 1 device that took roughly 2 weeks to complete while another device took 3 days. You gotta be patient. The only thing is parking can be horrific and the area can be sketchy. Other than that, I recommend all my friends and family to this location! Thank you, Veronica, for also keeping me posted by calling and texting me to let me know she's been checking on the status.
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November 2019 by Yousef E.
Came here with a problem of trying to get a sim card off an international phone to a US one. The staff were extremely knowledgable and helpful. They were able to figure out my problem very fast and set me up with a surprisingly affordable solution; I didn't feel any upselling of the kind on their part. All in all a very knowledgable and courteous team...I highly recommend going to this store before anywhere else.
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October 2019 by Erika E.
I went to the Tower location on 10/01/19. Repaired Iphone 6 for $70 plus tax. I had to return the next day after my keys weren't working. Apparently one of the wires was loose. Nonetheless they have friendly customer service.
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September 2019 by Debbie S.
Thank you so much for giving my mom an amazing deal on her new iPhone 8 Plus. Great customer service.
