FedEx Ground
FedExHours:
3151 S East Ave, Fresno CA 93725 Hours
About FedEx Ground
FedEx Ground is a delivery and distribution center known for its helpful and respectful staff. Customers appreciate the employees' willingness to go above and beyond, such as assisting with heavy objects or helping locate delayed packages. The front desk staff are attentive and courteous, often providing extra assistance like taking packages outside or waiting with customers until their drivers arrive. The center handles various loads efficiently, sometimes accommodating deliveries without strict appointment requirements. When issues arise, such as rerouted or delayed packages, the team works diligently to locate and facilitate pickup, demonstrating understanding and a customer-focused attitude. Overall, FedEx Ground staff are recognized for their respectful, attentive service and willingness to assist customers in a professional manner.
Most Recent Reviews
July 2024
Reyes Gomez was most helpful when he delivered a heavy object. When we asked if he could bring it in (I'm nearly 80), and he did so.
That was above and beyond expectations, I'm sure. Please note this in his file.
February 2024
I m here to deliver a frozen load and they didn’t ask me any appointment or nothing just gave me door 22 Bcz guard said that all refrigerator loads we get on dock 22 so any one is coming here with reffer Load try once may be they will get u in before appointment good luck
August 2023
Very helpful and appreciated :) thank you FedEx for being there ?
More Comments(112)
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