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August 2025 by Victor Rosales
Robert helped me ship out a very important package, very helpful and knowledgeable. 10/10 will use their service when needed.
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June 2025 by Sali C.
I walked in to get business cards made and the employees were so helpful. I had access to a computer to create my own cards from various templates. I had a horrible experience at OffficeMax down the street just prior.
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May 2025 by Dean Farnesi
My wife came home and raved about the service she received from one of the staff, Robert! He was so helpful, patient, and really took the time to walk my wife through her options. We'll definitely be going back to this location in the future!
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May 2025 by Jenna Cruz
Walked in, was helped immediately by super friendly staff when dropping off a package!
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April 2025 by Tanya Renee
Rude staff and very unhelpful. Go to a different location if you’re able to.
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March 2025 by Tyler Shearer
Just wanted to share that Edward provided amazing customer service and made our trip to Fedex easy, smooth, and comfortable!
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February 2025 by Grace Covarrubias
My experience was great. My daughter needed to print out a project, and Robert was extremely helpful. We need more people like him. It just makes the experience that much better. Robert went out of his way to help us out, and we were very happy with the results. Amazing customer service.
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October 2024 by Jt Solars
Just got off the phone with the manager she says her name is Jessica she refused to solve any issues.
She said her company is not responsible for lost packages they're not responsible for emailing tracking numbers and they're also not responsible for shipping labels.
I asked her what is her company responsible for or at least her specific location that is a corporate location.
She said her job is manager is just to argue with people on the phone if they have any issues with FedEx
I tried to explain to her that I requested an item for pickup and I have a screenshot from the website saying that I would get an email with a tracking number which I did not receive and when I came to the store to pick up the item I was told that I was not allowed to do so because I did not have a tracking number
So when I come back with the door tag number on the phone today with Jessica she tells me that they sent the item back to the distribution center to return it to sender and that I should contact the person who paid FedEx to ship the package to me if I have any questions
Again... The manager Jessica and her employee Julian work together in the best solution they could come up with was to return to sender a package that their company failed to send a tracking number for and that they totally blamed the missing package on the person who paid for shipping
Absolutely unbelievable how bad corporate America customer service is it doesn't matter you name a major corporation this country and you'll get treated like trash to your face and on the phone and then they're going to transfer you to a call center halfway around the world to argue with 18 year olds
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September 2024 by Jose Puentes
My boy Robert was really patient with me and was very helpful! Thanks Robert🙏
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September 2024 by Yacos Haslam
If I have just one package not arrive four days late or get lost, I'll take down this review.
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August 2024 by Noel Gallardo
I have no more to contribute? Ah, shell, nah! Bullpoopoo! I will always torridly share my conservative notions to all my fans! I need to be on a balcony somewhere here in one of the Earth's greatest cities! Fresno! The City Of Housing Cardboard! Viva La Big Lots! Anyway, let us sermonize on a bald hill somewhere in Woodward Park, and tell the wonderful folks that FedEx Office is where all roads lead when one is in need of 100 free paper clips. But one will have to work at it to get those free 200 staples. Like the parking perhaps? There is no structure to the parking enigma. I think Jesus would have more luck to raise 1,000 Lazarus' than having to find where to park his pristine Datsun LeBaron. That is how he rolls--with baskets of Alaskan pollock and loaves of Wonder bread, in the trunk, foolio. Heaven, yeah! But wait, Jesus will be in attendance at the LA '28 Games, and sweep all medals, melt them all down, and craft a giant statue of Peso Pluma carrying a lamb to eventually make tacos. Cómo, no?
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June 2024 by Adam Abajian
I want to thank Dirk, an employee at this location, for his patience & eagerness to help solve my printing problem today. I had 75 separate documents containing 400+ pages that I needed to have printed today, and even though the printers gave us some problems with printing everything correctly & in order, Dirk helped problem-solve for over an hour to make sure I got everything taken care of exactly how I needed it. He went above & beyond to make sure that I was satisfied, and in the end I got everything printed & delivered to where it needed to go in time! Thank you Dirk!!!
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June 2024 by Murat Avşar
Fedex is most stupidest and useless two faces company ever in the earth
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June 2024 by Barak Alvarenga
They gave my package to someone else without checking ID or confirming information. Why would I trust my package be delivered to this location just to have it given to someone else. Clearly the location has a bad history, a brief view of the reviews confirms that. My personal experience confirms that they clearly do not even follow their own protocols and I highly doubt the employees receive any kind of reprimand. Use location at your own risk.
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April 2024 by Louis G
Long wait, no sense of urgency. No acknowledgement, just bad all around. Worst part is I was in a hurry.
