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January 2024 by Diego Arambula
We used Homecrafters to do our most recent project and were incredibly happy with the professionalism of the entire team, their responsiveness, the overall cost and, most importantly, the finished product. They were able to help us pour new concrete, bring in a spa, prepare a space for a sauna and create an outdoor kitchen area with built-in grills, a sink and fridge and some great seating. I'd definitely recommend the team at Homecrafters to anyone else looking to do a project, whether big or small!
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January 2024 by Tina Cox
Augie is great. Purchased a hot tub this summer and had it installed. They even found someone to run electric and pour concrete for us! We shopped all over Fresno and they had the best selection and prices.
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October 2023 by Andrew C.
Wonderful people to work with and quality work on time. These guys deliver no matter where its gotta go! Ive personally had friends that worked for them also.
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May 2023 by Kati Beshore
Worth the wait. Not only did Andy listen to what we wanted, he did his research and gave us feedback to make it happen. We really do appreciate the time he put in our project and seeing it come to life. This is our second project with him (outdoor fireplace at our first house) and it won’t be our last! Thank you Homecrafters for bringing our modern outdoor kitchen to life!
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April 2023 by Kati B.
Worth the wait. Not only did Andy listen to what we wanted, but he did his research and gave us feedback to make it happen. We really do appreciate the time Andy put into our project and seeing it come to life. This is our second project with him (he did an outdoor fireplace at our first home) and won't be our last! Thank you Homecrafters for bringing our modern outdoor kitchen to life!
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January 2023 by Andrew Matson
From start to finish, my experience with Homecrafters has been wonderful. Their sales rep Josh answered all my questions and helped me feel at ease that I made the right decision with my model. Andy, Kyle and team, did all the required electric work and finished the installation quickly so I was able to enjoy my hot tub that night. My new Marquis Euphoria has exceeded my expectations and I am now enjoying: instant relaxation, relief from sore muscles, better sleep, and increased concentration.I highly recommend them and can confidently say that Homecrafters is the best place in Fresno to buy a Hot Tub!
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November 2021 by bobby dew
Terri the Owner of Homecrafters Spa & BBQ, she is Amazing!!! I suffer from chronic back pain and she was fantastic in helping me and my wife pick out the perfect spa. She gave us her personal #, she has walked me through various water issues I had in the beginning, she’s always available if I have any questions. Super friendly staff that works there also.
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November 2021 by Kathy Chenoweth
Love our spa and service from Homecrafters Spa and BBQ! Have enjoyed it for over 14 years! Quality product and service! Knowledgeable technicians, prompt, reliable, professional service. Great care and communication in meeting client needs. Definitely recommend!
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November 2021 by joshua parker
I honestly have no idea how they have any positive ratings. Andy is such an unpleasant arrogant SOB. Don’t buy the spa if it is not on hand during this pandemic. He will lie to you that he will have it within a few weeks and once he has your money, he will completely forget about you. And then I find that he promised the end of May when the reality is that nothing is coming in until at least November... when I found out he lied about delivery, we cancelled. Don’t waste your time with this less than professional, arrogant wannabe businessman.
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November 2021 by Corey Evans
The customer service was perfect from the start of my shopping for the spa and all the way through to delivery. My dogs ate my spa cover and I was quickly given all the information to replace it..... and the price was very reasonable.
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November 2021 by Neal Merry
Using Homecrafters as been such a good experience. They are alway there for any help or questions I may have. Their personal touch and attention to detail makes spa ownership easy.
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November 2021 by LAQUITTA OSTERGAARD
I would recommended this place to anyone. We bought a Marquee spa going on 3 years ago and it has been so wonderful- great quality and they are wonderful at honoring the warranty, even though only needed it one time for a very minor issue. All of their staff are just so helpful. What really shines about Homecrafters is their customer service. Anytime I have a question I can just simply send a text and the owner, Terry always responds and is just so helpful. During the pandemic they even delivered my goods to me at my home. This is what a great family owned and operated business looks like.
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November 2021 by Jason Hammond
Do NOT buy a hot tub anywhere else! Andy, the owner, and his staff went above and beyond during the entire process. Upon delivery I was having electrical line issues. Not only did Andy diagnose the problem he went on to help fix it as well, even using some of his own parts. I can't thank them enough! Best service, extremely professional and friendly in my opinion its not going to get any better than Homecrafters!
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November 2021 by Jared Dunn
We had an excellent experience with HomeCrafters. Customer service has been high quality and exceeded our expectations since we purchased our spa two years ago. They have provided great service after the sale and continue to do so. We have called and texted many times during the week and on weekends, and have always received a quick reply and advice on how to resolve water quality issues.What stands out the most to my wife and I is how the crew installing our spa handled a potentially major issue. We had been eagerly awaiting the delivery and installation, and the day finally came. Shortly after getting everything in place the crew discovered that the factory sent the wrong product (better than what we ordered) that would require an electrician to remedy. Without hesitation, they called out a team of electricians to perform the necessary wiring and had our spa running in a little over an hour. We would not hesitate to go there again for our next major back yard purchase.
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November 2021 by allen brooks
I live in Merced I went to the Fresno fair and this company was there with there high quality hot tubes. I bought a Vegas model and it has been amazing. To start the morning off with a dip in the hot tube is special. Homecrafters help me with all aspects of installation and made sure I knew how to maintain my beautiful hot tube. I have had my tube almost a year with no problems. The customer service was A+ from start. Homecrafters thank you for so many great memories with the family.
