H&R Block offers professional tax services, with staff who ensure clients receive all they deserve. Customers appreciate knowledgeable representatives and easy, quick processes for uploading forms and signing papers. However, some clients have experienced issues with the front desk and difficulty reaching supervisors or getting updates on their taxes, with delays in callbacks. Overall, many find the service reliable and recommend specific staff members, though there are concerns about communication and responsiveness.
Do my taxes here every year. Very knowledgeable staff. Helpful and informative. (2-15-26)
March 2023
I have an issue with the front desk they are no help when I call, the supervisor is hardly ever there and when you leave a message they never call back. I waited a whole day to get a call back after calling them several times. it has been almost 2months since I have received my taxes and still no updates as to when and... read full comment
March 2023
Been with H&R block for several years, very professional, they make sure you get all that you earn and deserve, the max amount
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
