H&R Block is known for its knowledgeable tax professionals who can effectively manage tax needs and maximize refunds for clients. Customers have the option to set up appointments at local offices or work remotely with tax consultants through services like Digital Drop-Off. The company prioritizes client well-being with measures such as deep cleaning and social distancing in their offices. Reviews highlight the professionalism and friendliness of staff members, particularly mentioning a tax professional named Nancy, who takes time to explain the process and provides valuable information for future tax returns. Clients appreciate the thorough support they receive, especially when dealing with complex situations like purchasing a first home or addressing back taxes. The overall experience from appointment scheduling to tax return completion is described as pleasant and professional, with quick notifications about the acceptance of returns. Overall, H&R Block receives high recommendations for its attentive service and effective tax solutions.
Nancy is very professional but also friendly. She explained everything. Gave me some information for next year's tax return. She took time with me. I didn't feel rushed. My appointment time was incorrect but Nancy handled it with professionalism. I appreciated it. I already have my appointment for next year.?
February 2024
Great tax lady I had Ms Etta was a great human being. Did a awesome job, highly recommended.
October 2023
I got in and out supper fast. The staff was nice and wonderful.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
