H&R Block is a highly praised tax service provider, according to the reviews received. The receptionist is described as "super nice" and "so so so kind" throughout the process, even when taxes can be stressful. The tax preparers, such as Tessa or Terra and Julie Mercado, are praised for their professionalism, knowledge, and timeliness in handling the customers' tax matters. Customers have expressed their satisfaction with the service, stating that they will be returning next year. Despite some challenges in securing appointment times, the online submission process was efficient, and customers were pleasantly surprised by the tax outcomes. Overall, H&R Block is portrayed as a great team that provides excellent customer service and tax preparation services.
Oh my goodness they are so awesome! The receptionist is super nice the one with brown hair , keep at it gurl! Tessa or terra or something with a T really nice and she did everything in a super timely matter! She is also super awesome keep it up ?. Taxes should be done here they are a great team
March 2024
I don't think I've ever had such a pleasant customer service experience in my life. The receptionist (I never got her name) and Rosario were so so so kind to me the entire process even when taxes can be so stressful. I will be returning next year! ◡̈
April 2023
Always helpful in getting my taxes down quickly and easily
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
