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October 2023
Drop my Jaguar off for oil change at 10:30 I call at 5 and they still have not started the service. No loaner cars available, no communication....nothing!!!!!! Manager was dismissive, unapologetic and just not bothered. If you take your car in for one service and 7 hrs later they haven't even started........beware!!!!!
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May 2023
The employees here have horrible customer service and horrible attitude. I don't recommend even checking this place out. Drive to San Francisco. They literally hired the homeless from the corner to work here. Or homeless acquaintances.
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May 2022
Worst service experience ever. Showed up at 7:30 am for my scheduled appointment. 8:10 still sitting at the service desk without them starting on my car or even being finished putting information in the computer. Needless to say I asked for my keys back and left. I guess it means nothing to them to miss out on a $891 service.