James & Co Lighting is known for its friendly and helpful service. Customers are greeted promptly and receive personalized attention, whether they need quick repairs or new lighting solutions. One customer appreciated how they fixed a bedroom lamp quickly while waiting, highlighting their readiness to assist. Others have praised their excellent service received over many years, including for repairs done 40 years ago. The staff is also capable of helping with design ideas and providing detailed information about products, such as measurements, prices, and bulb needs. They can coordinate deliveries, even to out-of-town locations, making shopping convenient. Customers have bought fans, wall remotes, and other lighting fixtures, often noting the great prices and quality. When specific items like chandelier crystals are not in stock, staff go the extra mile by helping locate sources online. Overall, James & Co Lighting offers knowledgeable, friendly service and reliable products, making it a top choice for lighting needs.
Great costumer service. Repaired my lamp in 15 minutes... Highly recommended.
December 2025
Was looking for a table lamp repair company and found this location. Great service, knowledgeable and friendly people. So happy to have found them to fix some of my mother's old lamps that I wanted to keep for sentimental reasons.
August 2025
“Lucky to have found Donny and the team at James and Co Lighting — they restored a sentimental lamp with warm professional care and a quick turnaround. Grateful and highly recommend!”
