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October 2023 by portia
If I could leave zero stars I would. I was treated like a thief and watched as if I were going to steal. My daughter was accused of using a product and told she had to buy the entire bottle. Will never buy anything from this racist store again
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September 2023 by Pfame A.
If I could give zero stars I would. I feel like I'm a criminal here. I'm constantly being watched even though I have NEVER stole a day in my life. My daughter and I were picking out brushes at the front counter and we were being stared at by the owner while there were other customers needing assistance. My daughter was accused of spraying some type of hair foam and ordered to by the entire bottle. If you're African American I advise you to not come here you will be treated as if you plan on stealing. Spend your hard earned money elsewhere. I won't ever be coming here again.
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June 2023 by Sheili Davia
The Asian lady was so disrespectful ad rude she tried to take all the money kept charging me for something that was 6$ tried to get me to pay 15$ will never go back in there
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June 2023 by Vivian Madrigal
I get my lashes there good selections
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February 2023 by A N
as the rating implies, this place is mostly okay.most of the complaints i'm aware of have to do with customer service--in my experience, however, the only employee that's particularly unpleasant is the son (of the family that owns the store). he's never been especially unpleasant to me, he just appears to REALLY hate being there and it translates into his rather sour behaviour. other than him, nobody else has been too bad.certainly there are times when i'd like to go somewhere else, but i simply have yet to enter another beauty supply store with the variety/prices they have. i'd definitely say i'm satisfied on that end. plus, the place is clean and organized enough so you can pretty much always find what you're looking for.all i can say to the prospective customer is: don't go expecting to chat with anyone (except MAYBE the young gals on the sales floor). if you're an "ethnic-looking" person, avoid looking suspicious or you'll be watched the whole time.
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February 2023 by Maileen O.
Me and my friend were getting something and I did not want it so I put it back and got something else and I was going to pay and she said if you put it back my friend and i said yes and she continued to accuse us. After what happened me and her will never go to that store. And she would always accused people she would not even think before she knows if we were stealing. She would alway put pictures of the people who stole in Front of the store .
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October 2022 by Big Daddy A.
Very rude period terrible customer service sounds like shes yelling at you and insisted she had already told me when asked questions about hair
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October 2022 by Lenea McGuire
These ladies are always friendly and attentive. It's why I've been driving all the way across town for years.
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June 2022 by Q Jay
!!!!! BE AWARE !!!!!!! This store false advertises wigs as HUMAN HAIR but if you look at the tag inside the wig it is SYNTHETIC HAIR!!! The price is then INCREASED because of the human hair LIE and then when you find out that the hair is not human it’s too late because they don’t accept returns. That’s called Robbery.
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May 2022 by Jose Lopez
Hit or miss when it comes to customer service but what I can say is that they do have what we're looking for every time. They tend to have a good variety of different products.FYI: Make sure you read ALL SIGNS that they have; you'll notice the FINAL SALE notice.
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May 2022 by audrey jackson
BUYER BEWARE!!!!:: Very surprised and shocked that a $112.00 wig I purchased is not human hair as it is advertised in the store on the wig head. People PLEASE HAVE THE WORKERS REMOVE THE HAIR PRODUCT FROM THE PACKAGING AND LOOK AT THE TAG SEWN INSIDE THE WIG BEFORE YOU PURCHASE. This store could be baiting and switching. Then if you still want to buy it at least you know what you are getting. They don't want pictures taken in the store and one reason could be because they have product descriptions that are false. I hope the wig that I was conned into buying has more wear than a few months as with most synthetic wigs.
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March 2022 by Michael Rojas (King)
This is the best store hands down for wigs, thank you guys so much for being so welcoming I will always come back and recommend!?
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February 2022 by Nicole G.
CROOKS!.....I should have known walking into the store that I shouldn't buy anything from it. Place is dirty, wigs are dusty and old looking like they never get switched out on the manicans. I decided to go in because I needed a wig, (2 time cancer survivor and unfortunately my hair hasn't quite grown totally from the chemotherapy)..I picked out the best/ natural looking wig in the place and pay top dollar for it just to bring it home and the front band is hanging out. The bangs are all thinned and out of alignment. I call the store within 45 minutes of purchasing it and they would NOT EXCHANGE OR REFUND MY MONEY. kept saying that is the style of the wig and that I should have checked it out better at the store. I'm just disgusted with the whole thing and I feel like I've been had. CROOKS... unbelievable I won't even give them a star but I have to in order to leave a review
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December 2021 by Erin Kathleen
First I wish there would have been a sign somewhere saying all sales are final otherwise I wouldn't have bought an $80 hair dryer that I'm very unhappy with. Second, the Chinese lady that works there is rude. The other lady was a huge help. I wish I could say I was happy about that trip but I'm not.
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November 2021 by Christopher Willis
We've been going to their stores for over 10 years. Always a delight.
