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March 2023 by Heather Holiday
Bringing appliances with my big rig to drop off. All of the staff is very friendly and professional. I called to make an earlier appointment and they took me! I would work with these great people again. Thank you for making my job easy!
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October 2022 by 75_ Tacos.
Great local family business. Always a pleasure doing business.
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October 2022 by Anthony Modaffari
Nice place cool kitchen appliance Zeke was helpful .They did a great job installing our thermador freedom induction and downdraft . I’m using them for other projects call Zeke .
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September 2022 by Audra Scheestra
BEWARE! I have never written a review before because I like to give people the benefit of the doubt, but Kustom Kitchens is awful. We spent around $34K on appliances for our new home and our Thermador fridge and oven are not working properly and haven't been since they were installed. My fridge does not close tight correctly and I have to yank on the door to open it and my oven burns everything that is in the back and undercooks anything in the front. I end up having to rotate my food halfway through the cook time, which lets colder air into over to slow down the cooking. We've tried to get help so many times, but Kustom Kitchens tells us they cannot help us anymore. Like another review said, they are out for the sale and that's it. A friend of mine warned me about this, but I decided to give them a try. BIG MISTAKE!
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August 2021 by Javier Duran
Your greated with a smile and helped until your idea's are set but they still have the time and heart to make sure you are satisfied,just Awesome.
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August 2021 by TONI SKOUTI
Horrible people to do business with!!!!! They are great at sell you a 7 or 8,000 dollar stove, but will have nothing to do with you if something goes wrong!
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June 2021 by Yvonne Moore
My experience has been extremely poor with the service and quality offered by Kustom Kitchens. I bought a Miele dishwasher from Kustom Kitchens which was installed in December, 2020. From the beginning, the door has not closed properly, which it took two months for someone from servicing to come out and fix the door. Two months later the door refused to close and the program menu kept sending error messages. Four calls later to Miele customer service and multiple calls to Kustom Kitchens has resulted in Kustom Kitchens finally admitting they no longer service or sell Miele appliances. I paid approximately $2,000 for an appliance which is under warranty and the retailer's response is that they no longer stand behind the product they sold to me. Do not do business with Kustom Kitchens.
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June 2021 by Erin F.
Our while experience has been terrible. They installed a dishwasher for my parents, but it never worked correctly, so we contacted the company asking for repairs. After several weeks of back and forth, the repairman came out and ordered parts to replace it. Parts were backordered, which I understand is not their fault, but we were never informed or updated, and had to rely on calling daily, then weekly, to get any info at all. Finally the repairman said he would come by on a given date, then didn't show. Called every few days & finally got a response a while month later. Scheduled again. No show again. Currently on hold with the company to get more answers, hopefully, but the entire process has been completely unprofessional and I would never go through this company again. Such a hassle.
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November 2020 by Jay Gillette
Update, maybe reviews help. Both fireplaces are working beautifully now.Prev:Pricing pretty good but service sucks. 2 fireplaces installed in September still don't work (Feb)!
