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February 2024 by gal family
This place gets zero stars, not even one star. I went there yesterday to get my drug test, and the guy was eating in the front office with his fingers, and he was touching my ID like that. Then, they have a big poster beside him stating, "Patient Safety is our Priority." I am a nursing student, and I know what patient safety is. It is definitely not eating and touching people's personal stuff. The staff was so unprofessional and not doing proper hand hygiene that I was even scared to get my blood work done there. On top of all this, he ended up telling me that they couldn't see me because my child was with me. Nowhere does it state that on their website. So, after a one-hour drive, I had to go back home and reschedule for next week because they couldn't tell me this through their website. If you cannot bring a child, this "policy" should be online for everyone to see; such a policy only exists if it's on the website. And the guy still asked me if I couldn't get a babysitter. Like really? Mind your own business, and don't ask questions that are none of your business. I would never ask a stranger if they have a babysitter-- that's just none of my business. I am even afraid to return to this place next week because it is unsanitary.
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September 2023 by Ally Gutierrez
They are all rude! (Disgusting attitudes) & very unprofessional
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September 2023 by Rebecca Rea
I like this facility but they never open on time.
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July 2023 by Mitzy Josette Duran
they helped check my moms in. I was asked by a lady who had long eye lash if I needed help as to check her in and she helped. Got called back by some guy and the same lady held the door opens as my moms walked in. They were very nice and helpful
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July 2023 by Ernesto Pozos
Extremely unprofessional and a HIPPA violation. The Male nurse was beating against the wall with his fist and a pen to make beats like he's in prison or something. I had a breathing test to do, and he made me do it in the doorway in front of everyone with no privacy. Will be reaching out to someone hire-up to make a formal complaint. Absolutely, unacceptable.
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July 2023 by Mike Gonzales
Went in not to long ago was greeted and offered help at check in because I didn’t have my id the gal at the front desk was so helpful the big gentlemen in the back was so professional knew what he was doing got me on the first try and I have people always poke me more than 3 times always I will bring my whole family to get labs done here
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July 2023 by Yami Santana
The front desk lady was super rude i waited 2 half hours to get blood work when I asked why I was waiting so long they said they called me 3 times which was a lie they where taking patients without appointments first and patients they knew before me
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July 2023 by Sandra Zamora
Michael has great customer service, and the office was clean and the wait wasn't bad at all
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July 2023 by Joscelyne Olea
Friendly staff thanks for today my mom usually panics when they take to long to find her vein and you guys did it fast . Awesome ?
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July 2023 by Sandra Patino
Thank you guys awesome service ? keep up the good , it was fast service and I was done in a timely manner.
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April 2023 by Leon's TV
In and out in 20mins and the staff was friendly and nice.
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January 2023 by Amanpreet Bal
Horrible place. They were very slow. Phlebotomist just talking with patient about their trips and food, they don’t care how big line outside. Untrained staff she poke me 5 times on my good veins and in last she blew my hand vein.
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September 2022 by Audrey R.
Love it I have very terrible anxiety and they made me feel comfortable. Make sure you fast there's a lot of people who come in and don't fast id recommend this place very comfortable inviting and fast honestly .
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September 2022 by sinn
horrible.the front desk lady was straight up rude. wants us to wait outside but skips the people who outside and straight to those who stays inside. utterly horrible.
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August 2022 by Maggy B.
Chantelle is the best phlebotomist in Fresno. I have very small veins she was the only phlebotomist out of all labcorp locations that was able to draw my blood.
