-
May 2023 by Augusto PaguagaValdez
Great customer service ?
-
March 2022 by Rosa Contreras
HORRIBLE EXPERIENCE! Two girls were working and one of them kept starting at me when I was looking for some jeans and I took one off the hanger she went up to me and told me to take with me . She had such a horrible attitude. She kept staring at me the whole time making sure I didn’t misplace anything and if I did. She would come up to me to tell me of fix it .
-
January 2022 by Joel Smith Jr.
This small/petite Ladies. ?
-
June 2021 by Rebecca
Love, love this store Sandra is always so friendly and happy.
-
May 2021 by Rebecca M.
I appsolutely love coming to this store the staff are super friendly very nice very efficientKeep the store tidy I always come here randomlyThroughout the year never fails I always find something cute
-
August 2020 by Antoinette S.
The employee that helped me was very kind and the prices were great. Great sale!
-
December 2019 by Armida L.
Very nice and helpful service, I was there today and everything on sale, beautiful blouses and pants. I was really impressed.
-
June 2019 by sandara watson
I ordered a sweater from The Loft on May 10th. I still haven't gotten it. I tried calling, you can not speak to a person. They said to e-mail. They put the wrong e-mail address in my info, therefore they don't recognize my e-mail so it won't go thru. Does anyone know how to talk to a person?
-
January 2019 by Luckinder Gill
The worst customer service I have experienced in a while. No greeting as we entered the store. The salesgirl just looked at us and then looked away. I was at the counter trying to ask a question and none of the three employees even acknowledged me. The lady with the gray hair just walked away. No one helped me in the dressing room. And the icing on the cake, as I was paying for my merchandise the associate walked away even before the transaction was completed. They are not getting more of my money any time soon. Such a disappointing visit.
-
December 2018 by Luckinder G.
Some of the worst customer service I have experienced. I thought I might be invisible the way the staff ignored me. Not going back. Such a disappointment
-
December 2018 by Candice Hill Troutman
Perfect for a modern professional look.
-
December 2018 by Alena V.
The store has a great selection of tops and pants. Things go on sale often, almost every time I shop at any Loft location store, they offer good deal on pants and tops. Fresno location was a bit disappointment in terms of the customer service. I often encounter the lady who works there, full built, middle aged with the long curly grey hair - unfortunately, not with the pleasant shopping experience every time I approach her with my purchase or questions. She doesn't seem to make an effort neither to help nor hide her lack of desire to help some customers. I'm emphasizing on "some" because I can only speak from my experience, and I'm a minority. And I cannot imagine the employee with such poor unprofessional treatment toward the customer, would have kept being employed by the management. Which leaves me wondering, whether the issue is in the poor customer skill of that lady or her personal prejudice outlook. In either case, addressing this issue would be helpful for the business and its reputation.
-
November 2018 by Lupe Valles
My favorite store I wish they could have my size at least 16 and 18 we also like to feeling pretty shopping at the loft
-
July 2018 by nahsee .
Just dropped by this place tonight. I have been to this location before. Not sure if it is just the location but no one greeted or helped me, just as the last time. Instead I had two sales people follow me through the aisle but never asking whether I had been helped or needed anything.
-
June 2018 by Andy Munoz
Expensive!!!!!