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July 2023 by Benjamin Buehler
The store manager had great customer service and made me feel good about my purchase and I walked out happy and pleased thank you
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October 2022 by Estelle Webb
The attendants was very helpfulIssac, the spelling is not correct, but he was very knowledgeable.
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March 2022 by Robin Bowie
Great service
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June 2021 by James Galt
I have given 1 star to another location owned by this franchise due incompetent management. I lucked out and got my issues resolved at this location (and 97 minutes of my time).Here's the real culprit that led to unnecessary stress: METROPCS. The company has a franchisee business model that sets the owners up to work against each other. One franchise won't help a customer that purchases equipment from another franchise. The all blame each other rather than focus on giving proper customer service when an issue arises. I don't think it's a smart way to operate in the long run.
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June 2021 by Daniella White
I love Metro the personnel and they are always friendly and they always handle every situation with care they go above and beyond especially being the only store in our neighborhood
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April 2021 by Evie Ruff
Always great service. They carry out my laundry
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June 2020 by William Pickens
The gentleman behind the counter did a wonderful job
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June 2020 by Moses Erveing
Terrible customer service
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November 2019 by Kathy J.
OMG is how I have to start this review. Yesterday at 5:30pm my husband broke his phone, in a uproar he had me calling around, searching for either a duplicate or replacement. We started in Moreno Valley, they were no help, and not as friendly as I needed them to be. They sent us to Riverside Cooperate office, who told us they had the phone we were looking for, No such luck! I asked if Jose could call around due to we came all the way and need the phone tonight. Well, that's the beginning of the BEST CS I've received since I were a rep. This young man Brandon was so polite, inviting, helpful, and always apologizing for what we were going through. I felt like I was at home and given the best for my buck. Whoever his manager is need to duplicate this young man over, and over again. I tried to buy him lunch, he said no ma'am that's what im suppose to do. My mouth dropped and I begin to tell him thank you over and over again. I recommend every Metro user go to 8610 California and request Brandon to help. Thanks Brandon!!!! you are my hero......
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December 2018 by Patty Hinthorne
My own experience was terrible they don't honor there promise want take things back like they promise terrible reception all over Fresno on on on
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October 2018 by Paul Estrada
Great service that was helpful forget AT&T they can go to hell they're nothing but rip off on your bill
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October 2018 by Vivian Valencia
Its an ok place, with ok prices
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July 2018 by Will Davis
It was good they gave me all the information i needed
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November 2017 by Felicia Holman
Excellent customer service, always very helpful. I do my business there and I am very satisfied with them. It is one of there smaller stores. I guess that's what makes it so family friendly.
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October 2017 by Gayanne Gretchen
Been with them 4 years and only 1 problem during that time......Victor is always willing to help with whatever needed.
