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October 2023 by Elvia Garcia
Going out for a walk then Pickles was chilling and now ready to take a nap
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May 2023 by Darkside Sony
Horrible I went in with my friend because he switched from t mobile to metro pcs an the girl that served us was just horrible the other girl Irene was chill she wasn't the issue I didn't get the other girls name but she was short with short hair slick back we came in at 6:08pm April 20th an we just want Mgr to speak to her... because that's very unprofessional ...
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March 2023 by Aqua Duck
Old phone stopped charging. Irene sold me upgraded phone, then refused my return 2 days later stating upgrade NOT returnable or exchangeable!!!Completely UNPROFESSIONAL since she NEVER advised me of this policy. Forcing me to keep a phone I DON'T need & NOT using since had old phone reactivated is EXTREMELY POOR customer service forcing me to switch to another carrier.
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December 2022 by Henry “Richard” fuller
Went to metro to get a slim card, clerk was very nice and process my request in a timely manner.
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December 2022 by Piaba PW
Friendly staff willing to take the time and extra effort to help each and every customer. Clean space.I purchased a phone and mobile hotspot. A couple months earlier I had a problem with my phone and service. I originally call MetroPCS support but they couldn’t fix my problem and told me to take my phone into the store. At the store they did everything they can and called support as well. They negotiated a discount with corporate for my troubles.
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November 2022 by Mary Felipe
Price for service has elevated again; however I haven't had issues with the service.
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September 2022 by robert wallace
Son lost his phone I went to store they gave me a phone number to call had replacement in 24 hours great service
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September 2022 by Juanita Torres
The Manger here is fantastic I like going to her.
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April 2022 by Tiffany Zachary
Very bad experience I was over charged and the wrong phones were activated
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March 2022 by Jacob Petway
Friendly staff willing to take the time and extra effort to help each and every customer. Clean space.I purchased a phone and mobile hotspot. A couple months earlier I had a problem with my phone and service. I originally call MetroPCS support but they couldn’t fix my problem and told me to take my phone into the store. At the store they did everything they can and called support as well. They negotiated a discount with corporate for my troubles.
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August 2021 by Juan Cruz
Cyndi was so very nice good customer service she even gave me water when I was feeling weak she gave me water thank u
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December 2020 by Lauren Jacquez
Ray was super nice and helpful
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September 2020 by Tonita Marshall
Customer service is on point. Customer service is NOT overrated. Customer service is consistent. Customer service is what keeps me coming back to this PARTICULAR location for all of my local Metro needs. Thank you for helping to make me a believer in Metro. (I honestly was afraid to give them a try after being with one of the mainstream companies for over 10 years.
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June 2020 by Anna Bates
Very nice assistance
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July 2019 by SweetSavageBarbie
Great customer service workers always try and give us the best deals and offer everything metro has to offer to customers!
