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July 2022 by Mat C.
This review is for the bakery/deli section; I ordered 50 fried chicken, when I arrive to pick it up at the time they said it would be ready at 4:30; they had barely started to prep the chicken at 4:35 when I got there. I waited for another hour 5:30. If the guy would have told me an honest, realistic time, I would had been okay with it, but instead he promised & did not deliver.
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July 2022 by Hermin S.
You get what you pay for We have shopped at other store with sale item only to find those produce products and food item went either old or near expired. We find this store, we do pay more, everything is fresh and never disappointed with anything we buy there Rather pay a little more and get great fresh items.
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January 2022 by Tanner I.
I was stalked followed practically cornered and verbally attacked by not one but two employees. One of them asked me "Are you actually even gonna buy all this s*** ? " while reaching into my basket touching all of the groceries I had just picked out for my friends birthday party. I told him yes and even tried to show him my debit card I had in my pocket. He continued to grab things in my cart while raising his voice and moving his hands in an aggressive manner. Until finally I had to leave without making a purchase. everybody was staring at me and I suffer from chronic anxiety/ptsd. I was just trying to get stuff for my friends surprise birthday party & I've never felt so uncomfortable while shopping in a grocery store in my entire life. Extremely unprofessional. Disrespectful. Judgmental. Aggressive. Ugly ugly ugly employees...
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January 2022 by Mary Lou S.
When we first moved to the Old Fig area, I shopped at this store a lot. In recent years I've found other locations to the north to be more convenient. This is not such a great area and the parking lot can get crazy. I was shopping nearby and only needed a couple items, so I stopped in. I like that the different locations are set up similar, so it's easy to find your way around.
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April 2021 by R C.
Sadly, not the first time I've been overcharged, but it is the last. I would let it go, but for the fact that when I pointed out the "Manager's Special" and even walked the night manager back to the sale sign, instead of apologizing and giving me the advertised price, he had to stop and study the item trying to find a problem with my purchase. This is unacceptable. Perhaps the employees should be aware of Manager specials, and if caught off guard apologize to customers instead of behaving like it's the customers fault.
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February 2021 by Vince G.
Great store and wonderful staff. Everyone friendly and helpful, and lots of long term employees you get to know and relate to, which is a comforting feeling. Contrast that with the big Box stores. There are two negatives that impact me (any other issues I don't worry about). Neither is the store's fault. The first is that it seems to get treated as a b****** child by Corporate and doesn't get stocked as efficiently as the "nice" Savemarts in north Fresno and Clovis. Some items they should have don't get delivered there as quickly/as often as I see on the shelves at those other stores, and I have had to complain to the Manager a time or two about that. The other is that, being a smaller corporation, the prices on average can't fully compete with a Wal-Mart. You'll pay a few cents more. But I much prefer the more relaxed atmosphere of Savemart to there and shop Savemart most of the time. I would like to see more and better sales on a few key staples/major brands to draw customers in and siphon them away from the Big Box stores for a regular shopping load while they're visiting. By that I don't mean what they consider to be a "great" sale like 99 cent 2 litre soda or 3.49 hamburger--I mean 79 cent Name Brand 2 litres or 1.99 hamburger--something to really get people in the door, then they'll buy other groceries they would be going to Wal-Mart for otherwise.
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October 2020 by Conner B.
Excellent customer service, I was offered help out to the car by the cashier and the baggers who were all very friendly! Would recommend 10/10
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June 2020 by Ashley L.
COVID-19 phase: Huge store! Very clean! Masks worn by all workers. They have tons of great foods, alcohols and so much more! A deli and bakery too! Tons of great sales everywhere! Great service and tons of great stuff! Especially for the holiday! They have corn on the cobs that look really good! Highly recommended!
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January 2020 by Jenna B.
Never have I spent so much money to get little food, the young girl who was packing my food didn't pack the right ones I bought. I went over my limit which was $160, I had to give up half a basket of food for how expensive this store is. And later come home to find $15 worth of food that I wanted on my receipt; to turn out not to be in bags. I was glad I got the necessities like meats and veggie, but I would rather have my oatmeal's and greek you Greek yogurts for snacks for work but now I can't. The most expensive I thought was ridiculous was the $5 asparagus. Unorganized people, too expensive, never letting someone else package my food again.
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February 2019 by Lost B.
Their bakery has gone down a lot but other than that they have a great variety of fresh veggies. Some employees have been there for years which is nice while some have moved on but Save Mary always seems like a family , familiar and friendly neighborhood store.
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November 2018 by Gadsden R.
One of the go to chains for sure. Customer service is always solid. Prices are cheap enough. Cheaper than Vons 2 stars off as the area around is dirty i.e. the lot And the deli could use certain improvement Next thing to be prepared for is the fact there are minimal employees on duty at any given time. Checkout may take a while. Like i said there's room for improvement but overall not a bad store
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July 2018 by Lisa F.
I am such a picky shopper that I only go to maybe to three stores total for my shopping. It appears that Savemart is the only union chain in town and it shows. I'm always greeted with a smile and how can I help you attitude. It's one of the primary reasons why I go here every week - quality of products, veggie and service. The deli staff have always been courteous, the stockers and veggie mongers have not only been helpful but remember me...something you don't get at Walmart, to the management whom always helpful with my questions. For example, the day before Super Bowl Sunday, I had left my brand new IPad in my cart. The staff found and secured it until I was able to come back to the store to pick it up...who does that? Simply put, the chain and staff get my shopping loyalty!
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May 2018 by Tina Marie A.
We shop at this location often, but, today the cashier was so rude. He acted like we were inconveniencing him while he was texting on his phone. Maybe he should save texting for his break and not when he should be doing what he is getting paid for. We will be shopping elsewhere for a while now.
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May 2018 by Rita B.
I haven't been in this store for a few years since we lived on this side of town (any save mart, really, as there aren't any downtown area). I came in for something for dinner from the deli and snacks for daughter's trip to Great America tomorrow. I love that I still remembered their set up. Got chips and fruit quickly. The deli was a disappointing experience. The chicken dinners were confusing to choose from, I didn't end up getting one because the items I wanted didn't go together as a dinner meal thing. Initially I was going to get the chicken tenders meal with some additional stuff, but was told that meal wouldn't ring up at the cash register anymore, at least not for the last couple weeks. But that I could get it and try if I wanted. Um why would I bother taking the chance of confusion? This clerk was not helpful and had an I don't car attitude. I was going to get a veggie salad from the deli too but mom were appetizing. I sampled two - the clerk here *was* helpful and courteous. I ended up getting a bagged kale salad. Taste: the tenders were good, tender. The potato wedges tasted like they were made yesterday. The hot wings were hard, average flavor wise, not at all moist/wet with sauce. The kale salad was good, we've had it before. Three stars for all the other friendly cashiers in the store. And being convenient, I can always get in and out; savemart stores aren't too big and they usually have the customer in mind always.
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April 2018 by Kim Y.
The deli takes so long to make a sandwich it's ridiculous! Nothing is ever stocked so last time 18 min and still waiting, forget it! I left and won't go back!!! GET ORGANIZED DELI!