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June 2026
Driver attempted delivery to wrong location claims to had made 3 attempts absolutely no one knock on the door. There’s no gate we are a corner unit. Can’t get a hold of anyone at ontrac no working number I don’t understand how the job is hard when Google Maps does the work for you
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February 2026
Horrible experience every time! Anytime I order something online I always hope it never gets in the hands of these people because it’s always a problem and they never communicate anything. 0.5/10
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November 2025
Left 3 package on my front walkway on a rainy night. Didn't even put them under the covered front patio.
The delivery track still shows them pending delivery, so we did not even know they were sitting outside. No one rang the bell to notify us.
Over $300 worth of Christmas presents ruined!
