About Optical Center | Kaiser Permanente Fresno Medical Center
Optical Center at Kaiser Permanente Fresno Medical Center provides excellent customer service and great care. The staff is efficient, calm, clear, knowledgeable, and pleasant. They offer friendly and excellent work, with attention to detail during fittings and selections. The team is helpful in answering all questions and can assist in finding perfect frames, including specific fits for smaller faces. The service is consistent across all departments, creating an overall great experience. Patients have many ways to get care, including in-person appointments. The business prioritizes health and safety, offering guidance and multiple contact methods.
Friendly and helpful service from all staff that I interacted with. Great question anticipation and pertinent information provided. Wait time between scheduled appointment and actual appointment was less than 10 minutes.
June 2025
Richard was efficient, calm, clear, knowledgeable and pleasant. What more could you ask for when calling seeking assistance?
June 2025
Over all great experience. Richard even helped keep my little on busy while i helped my son find the glasses he liked as well as answered all questions i had. TY
