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March 2024 by Savana F.
Cisco was such a great help. Before I came here I was at AUTOZONE and the manager and workers were just so rude. When I got to O'Reilly the workers were so much nicer, they were giving me so much more advice about what I was looking for, and most of all they just took care of me. Cisco helped me install my headlights and even helped me find a product to clean them off. Such an amazing experience. Thank you Cisco
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February 2024 by James B
Didn't have Rislone diesel EGR cleaner. Auto Zone did.
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January 2024 by David Henderson
I bought a supposedly brand new "Super Start" brand battery from this O'Reilly for my wife's Hond Accord and was told by the Store MGR it was a 3 year battery. Well he was off by 2 years and 11 months because that battery was completely dead 1 month later when yesterday morning my wife went out to start it up to go to work. Luckily I had a spare and as soon as my spare Duralast battery touched those terminals... Voila! Car went right back to full power. So I know for sure that "Super Start" battery this O'Reilly sold me(which is way overpriced for basically a no name brand) is defective. I go back and I talk to an employee and when I tell him what happened then right away he starts making silly excuses like "the rain possibly caused it to drain". I was like, really? Then he tested it and claimed it had the proper voltage. So I knew I would get nowhere with that guy, he literally didn't know what to do. So I asked for the store Manager. He told me the store MGR would be in today from 7:30am to 4pm. So I said I'll be back tomorrow. So I go in today and of course the MGR is not there. Just a guy who said he's the assistant mgr. Well there was nothing Managerial about this guy because he literally didn't know how to handle a warranty situation either. So they claim the MGR is out until next Wednesday and there's nobody in the store who can help me with a warranty situation. My battery I paid over 250 bucks for died 1 months later. I go back to the store and it's full of idiots that don't know what to do. Unbelievable. I ask this "assistant mgr" how I can do a warranty claim for the defective battery I bought from his store and he said he didn't know. How the hell was he made an assistant manager? So all they can tell me is come back next Wednesday and talk to the Manager. I honestly was cool and wasn't mad at all until their employees started playing stupid, trying to insult my intelligence with the silliest excuses for their defective battery and just took zero steps to rectify the situation. I swear this is the first time in my life I ever wrote a review of any kind, only because I've never dealt with worse customer service anywhere. They just did not give a fudge at all. Sad
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January 2024 by Tina Guevara
Great service, always love the conversations with knowledgeable people behind the counter, always a pleasure... My dog loves the back grassy area, loves to run in it
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December 2023 by memo Velazquez
Great auto store!!!
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November 2023 by Nicholas Hernandez
I always love coming to this one never anyone their and the customer service is always good. Everyone has always been over helpful (in a good way) I wasnt scared to ask questions. Thanks guys.
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July 2023 by Omar Delgado
Frankie has the least work ethic if you don’t like working here you should quit
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February 2023 by Jose Car
I came with a hose and told the girl I need one the same size. She made it too short. I didn’t have receipt anymore and they didn’t want to exchange it even because it was her fault she couldn’t measure it right while physically having the other hand. Made me Pay for another so I called the gm and He told me To pick up my refund or store credit. I went to get another part now they don’t remember and wouldn’t honor it. Never would of gone through this if she knew how to measure correctly
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February 2023 by Lovely Made
Very nice with the customer service today. Was even helped putting the pcv valve hose on I was very appreciative. Thankyou?
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January 2023 by Salvador Rocha
O'Reillys was great I really appreciate there $5 reward discount especially when it can be used and their and they are very helpful.
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December 2022 by Ariel Gutierrez
O'Reilly Auto Parts in kerman is good they have most of the things you need for your car and or trucks
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November 2022 by Jonathan W
Stop here often. They are okay
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August 2022 by Wilber MelendezPacheco
These guys have always been helpful with me. Plus their rewards club is decent.
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July 2022 by Barbara Thornton
Good customer service.
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May 2022 by Grey Ray
I was right down the street and needed a battery… pulled into the parking lot, 5 mins til closing, the associate saw me, locked up and walked to the back. Customer service am I right?
