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January 2024 by Mannie Camarena
I've done business with them for years. Honest and reliable people.
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October 2023 by Anabel M.
Did not do a good job. They did fix the front bumper and the side of my door (that's what I went in for) since someone's furniture fell off of their truck while we were coming back from vacation. I took it in through my insurance which I paid $500 deductible, but they ended up scratching my car and they busted my coolant tank. Keep in mind this is a 2019 vehicle and it's always parked in my garage because I have a commuter. I did bring up the deep scratches because I saw it when I got home. They asked me to send pictures which I did then asked me to take it in. They tried to repaint it and ended up having a big blob of paint it was just a mess. The coolant tank didn't get notice until a month or two later and since it was so long I never brought it up because I know they would say it wasn't them so my coolant tank is still broken so don't recommend getting your car worked on. I also didn't see any professionals there other than younger kids working. The owner Chris wasn't there either and I went in a handful of times so honestly go somewhere else where they value their work and want you to go back.
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July 2023 by Toua Vang
DON'T BRING YOUR CAR TO THIS SHOP. They will scam your vehicle and not make things right when its not fixed completely. STAY FAR AWAYService: Body & Trim
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July 2023 by Gloria
I took my vehicle here after a collision. They were extremely professional and efficient with how they handled everything.The person that hit me was with Farmer’s and because they admitted 100% at fault and paying for the repairs, it was difficult to work with them. They weren’t really returning my calls/text/emails. Prestige was constantly on the phone with Farmer’s to get things moving along. Me walking away from the accident was traumatic enough already and then to have to deal with Farmers was just added stress. Had it not been for Prestige being diligent and on top things with Farmer’s, who knows how much longer things could have taken.Karla the office manager was a joy to work with and she made me feel seen and heard when I was crying over the phone to her. Andy, Chris and Ivan took care of me too. Not only did they all treat me with compassion and patience, they did an awesome job repairing my car too. I truly appreciate everyone who had a hand in fixing my car and I would recommend this establishment. I would definitely take my car back here whenever it needs work in the future.
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July 2023 by Nissa G.
My car was in an accident and they had my car for about a week initially however I went to go pick up my car and upon arrival I looked and the door was completely offset and sticking out, and on top of it the greatly scratched the tint on my driver side window. They had no choice but to fix the door and the guy claimed responsibility for scratching the tint and when I received another call about my vehicle being ready the Man pointed out that the woman Karla said the scratches weren't them even though she had nothing to do with working on the car and the guy already admitted to doing it. They said well we are busy and we will give you a call for when to bring it in, it's been a month and they have not spoken a word on the tint repair or reimbursement, and the door is still offset and it isn't even fully painted, it has white still on it, keep in mind I own a red car
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April 2023 by A Newsome
I went out and got three estimates and their price was a little lower I have paid for the service and waiting to see the results so I will update you when I have the finished product
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April 2023 by Jorge D.
I took my 2007 silverado to get details done/fixed on it and one of the things they did was redo the clear/remove the haze from headlights and remove the truck bed to paint it they seemed to have done a good job until I got up close. I called them out on the job that was performed and they had no choice but to repair/redo the work. As I continued to walk around the truck with the rep... Chris, I continued to poin out other little things that I would like to fix... at my expense of course. Chris responded with "why don't you just buy a new truck!". First of all its my truck I decide what I fix on it and second why would YOU! The Repair shop deny the customer the service? Idk where this guy's head is? When the truck was finally finished I was unable to pick it up before they closed so they offered to drop it off. Great! Thank you! I was happy to finally have my baby home. I drove it to show my wife the finalized job and was pulled over for no brake lights while on way. I called them and they sent someone to reconnect the light harness...thanks a-lot guys So that should have been a red flag, but i decided to take my 2006 bmw 330i to redo the haze on the headlights as well since the headlights on the Silverado came out good. But, when I went to inspect the work on the headlights I noticed that there was cracks in the headlights from them over sanding them. The rep... a diff guy/maybe the owner Andy I believe his name was, said..."I would talk to Chris about this so he can give you some sort of discount" I called Chris...this seems like good cop bad cop to me! But Chris says "someone else did that, not us" he went over the charges and said it was something like 228$ for the work and they did not remove the headlights they just taped off the engine bay and sanded and shot the clear he said they had headlights removed I know he was lying because they would have to remove the whole bumper to remove the headlights in this model. Chris tells me he can get me a headlight 1,000$ I was like really? I vowed to never return took my car and have been living with the damages and defects on both of the vehicles!
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March 2023 by Joe Rodriguez
Great place to repair your car Quick Estimates ??
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August 2022 by joe valenzuela
After returning my truck for issues with job they did my hood still had a couple of dings, owner has very bad attitude (Little man),I would not take any of my vehicles to this shop. Owner kept saying I had previous work done on hood and roof and when I had to return my truck for bubbles on my rooftop he wasn't happy then I had to wait a couple of weeks to drop off my vehicle. It's sad because they kinda got you by the balls when the have your vehicle. I will be filling complaint with Dot it's the department who oversees body shops.. Even if they said they would fix again for third repair I would not trust them.Services: Painting
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November 2021 by Sonya Morales
Took very good care of my Nissan maxima it looks perfect again, I highly recommend them. Everyone was very happy and upbeat.Services: Painting
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October 2021 by Rebecca VanRyn
Chris was super amazing and their work is beautiful!
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October 2021 by Martha Sanchez
Excellent auto body care.
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September 2021 by Casey C.
My car had damage to the front end I took it to Prestige Collision Center. They had it all repaired and painted in one day. Great job!!!
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August 2021 by Alexis G.
I had a 2017 Honda Civic that was low to the ground and had been scraping all over town until one day the underbelly shield (idk the technical term) fell and gave the most horrifying, screeching sound. I dragged all the way to the nearest auto shop, and it was Prestige Collision Center. As a woman who's had mostly horrible experiences dealing with car mechanics (and I've dealt with a lot), I was prepared for another one. I was surprised to be met with kindness, respect, and patience. I know this is bare minimum expectation elsewhere, but I was so relieved to be treated like an adult and not like an idiot for not knowing the inside and outside of my vehicle like the back of my hand. They removed the damaged part (for free) and let me come back when I could afford to buy the replacement. Chris didn't pressure or guilt me for not buying the piece then and there, he was transparent and honest about pricing and helped me get on my way. This was last year and not writing this review was honestly weighing on me a bit, because it was such a nice experience and it is so rare to come by that in the auto industry. Well, I now have a Fiat and the bumper came off (I know, I have an issue with small cars) and went right to Prestige. This repair was more costly and I couldn't afford it when I first took it in. They bolted the bumper up so it wouldn't hang, and to minimize damage as I kept driving until the parts were ordered and delivered to them. I truly believe they are in this business because they love cars and love helping people. Everyone I saw in their clean, comfortable, air conditioned waiting area---from mechanics passing through to front end workers, everyone was so kind, and always offered me cold water bottles. I seriously cannot recommend these people enough.
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July 2021 by Dan Resendez
Wonderful work on my 2020 Jeep Renegade looks brand new again.
