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October 2023 by Google user
Very disappointed I was in with my daughter this weekend we walked in and instantly we were followed around as if were thieves the sales person pretended to organize clothes, However was watching our every move. We left It was VERY offensive since we spent a good amount of money in their previous location. I won't be spending another dime there. Keep in mind we are Hispanic and there were other shopping (non Hispanics) but they were left to shop in peace.
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March 2023 by Carolyn Y.
Have been coming into this boutique for a few years now. I always seem to find a must have piece!! Every shopping experience has been top notch and the girls working are always super helpful. (Side note: I was reading other reviews and I just want to mention that while checking out I have always been given the return policy verbally....I think they even have you initial the receipt to confirm. It is very clear that returns are store credit only. Pretty common for a small business).
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February 2023 by Lindsey L.
Alyson was so great with helping me find an outfit for an up coming Photoshoot I'm doing. I really appreciated her great customer service and how kind she was. Thank you!
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January 2023 by Kaleigh M.
This store has been a local favorite for years now!Such unique pieces you truly can't find anywhere else, I never leave empty handed. Such a variety whether you're looking for something more formal or comfy, they really do have it all. Such good quality for what you're paying. Girls in the store are always so friendly and helpful!Is definitely a go to in Fresno and always will be!
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November 2022 by Amy B.
I love this store! The quality of clothes is amazing as it lasts forever! Such nice employees who are always so helpful in anything I need. Definitely recommend.
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November 2022 by Brooke B.
I love this store! All of my favorite brands are available here. Everything is always so elegant and put together. The staff is always so friendly and welcoming!!! It's definitely the place to shop when in river park!
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September 2022 by Alecxis C.
Do not recommend this business. I bought a dress on 9/3 and returned it 9/7. As per the receipt, it said "14 days returns/exchanges". My return was within 14 days. But instead of returning the balance on my credit card, the associate said that I have credit in the store. Credit in the store is different than a return (returning my balance that I paid for the item on my card). I will not be shopping here again, nor will recommend this business to family and friends.
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April 2022 by Somer Magnuson
My favorite store in the Fresno area. Lots of cute clothes and some accessories for multiple tastes, dressy or comfy and in between! Prices are reasonable. Store itself is bright, pretty, and charming. But what makes this store especially great, is the amazing staff. Every single person I’ve encountered has been sweet and helpful and is always quick to offer a smile or advice- they all add to the warmth of the shop. This boutique has become my go to! Seriously cannot say enough good things!
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November 2021 by Andrea Z
I went into this store on Wednesday and was completely ignored. Not even a hello when I walked in. They did look at me but said nothing. The two workers talked to each other the whole time and checked their phones. I was there long enough to look through almost every rack of clothing and was not acknowledged once.
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October 2021 by Andrea Ledbetter
Snooty girl at the counter not assisting anyone in the store. Way over priced for ok clothes. I’ll stick with ooh lala simply bc the clothes are cuter and the girls at least fake a smile
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August 2021 by Breanna Faulkner
The customer service is top notch!
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November 2020 by Leticia villagomez
My first time ever at the store 11/18/2020 as I was going to go to Victoria’s Secret the window display catch my eye with a cute red sweater dress and I just had to go in I was surprised at the girl said if you want you can try it on and I was like what like in this pandemic right now I was so surprised but happy that I could try it on it fit great so I couldn’t pass it up and I bought it I definitely would go back there rarely I shop by what I see from a window display but it caught my eye and I knew the dress was meant for me The quality looked great and a new been in River Park I wasn’t going to get something cheap I am totally satisfied and I would recommend the store to anybody that loves fashion or wants to look sexy on a cute date or if you’re looking for the business oriented clothing apparel
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November 2020 by Toshiko H
I found this store by accident. I was attracted by the window display and went in. When I was there (today 10/23/20) they allowed their customers to use the fitting rooms and I could try a cute sweater dress which I fell in love and bought!!! The customer service was great as well. I'll return there soon.
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October 2019 by Marissa P.
Pretty amazing customer service. It must start from the top down because clearly the management knows how to pick the right employees. I love this store as well as Mantra. They have a pretty unique selection for the Central Valley. I love their selection of denim and graphic tees. Mantra even carries jewelry from local people! So cool. I could spend a whole lot of money here. I just have to give credit where it is due. Thank you to the employees at Pum Bum Society & Mantra for ALWAYS welcoming ANYONE into your stores. Inclusion is so evident in your kind demeanor.
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September 2019 by Victoria F.
Great customer service! Also found a cute dress that hugs in all the right places!