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October 2023 by Valerie C.
I went in on Saturday and I waited about 45 minute and my car wasn't even done right , like you guys are trash for the past month. Like you guys down graded forsake. The management team used to be so good I DONT KNOW WHAT CHANGED.
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October 2023 by Mai N.
I came to get my oil changed today and it also came with a better wash. The service of the oil change is what got them at least a 2 star because they were all so friendly and kind. The wait wasn't too long either. After the oil change they have you drive around and get in line for the car wash which didn't take very long for them to start vacuuming. I asked the gentleman if he can vacuum the back of the seats which he said he would. He did, but it looked as though it was a quick run through and called it a day. Paying inside was easy as they take Apple Pay so I didn't have to rummage through my bag to get my card out. The waiting area felt really stuffy inside. There's a window where you can watch the cars getting washed which was a plus for my kiddo to watch. They have benches outside where you can wait and also a popcorn maker that looks as though it hasn't been cleaned in a while so I didn't bother with that. When you car is done being wiped down and cleaned they wave their towels to let you know it's ready. I have a pretty good tip cause it appeared to be clean at a quick glance. It's hard to really look at the details as you're wrestling a 2 year old in their car seat. After driving away that when the disappointment settled in. Crumbs in the seat that were not vacuumed. Windshield was still dirty. There was a white receipt looking paper that's crumbled and stuck on the windshield wiper. Upon further inspection when I arrived to my next location during my errands, the seats below were not vacuumed either. I spent over $200 and that was the result I got. I couldn't go back to let them know because my mornings are busy so now I'm stuck trying to pick up the rest of the mess they left me which I paid for. I don't regret the oil change because they had great service there. But they'll ask you about add ons. I recommend going to SunnySkys Smog on Herndon and Milburn for your oil change then making a stop at the Crews Magic car wash instead.
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September 2023 by Robert K.
Full service car wash seems to never get done completely. When I got my car the side had a large splatter of something that didn't wipe off. I asked them to blow out the trash and dirt between the seats and console and vacuum it up. It didn't get done. Never meets my minimum expectations.
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September 2023 by Chrissy C.
ms.moore is so awesome..i love her energy & she is very helpful.my car is always perfect when shes done.
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September 2023 by Shawn J.
Got my car washed here. Paid for the platinum wash, which was the most expensive and paid extra for the armor all for the entire car it so I was told. Called me over when done and the back area wasn't even touched. Manager came over and had employee do a quick touch up but the more I look around the car I could have gone somewhere else or got the cheaper package cause the work definitely wasn't worth the $54 price cost. Really wouldn't return or recommend this place. Save your money and go elsewhere.
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August 2023 by Brad B.
Quality service you can feel, serviced everything to satisfaction, & great detail down to the vacuuming!The kind staff from entry, to ringing up @ the counter, to receiving my polished ride. Thank you for a great experience with a smile.#CostEffective#PositivePeople#Clean
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August 2023 by Robb Wyer
Best car wash in California. Owners take care of their customers and employees. Highly ethical. Love Elvoy !!!
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July 2023 by Johnny Scrivner
Nice place to get oil & filter changed quick in n out Excellent !
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May 2023 by Whitney F.
I have been going to Red Carpet since I moved down to Fresno and I will continue to make this my first place for anything vehicle related. I appreciate the level of service and the transparency. Today was [supposed to be] a simple oil change but a few issues were encountered, however the staff were very patient in explaining to me where and why there was an oil leak; they let me get out of the car to personally see the spillage, they showed me the faulty parts, they even took photos from underneath and showed me. The Manager Anthony was great and personally handled these issues! I always get nervous when dealing with anything in the realm of cars but my anxiety drastically decreases when it is something that Red Carpet can take care of.
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May 2023 by Jonathon Leeworthy
I used to really like this place, but not so much anymore. There are more choices now that are quicker and cheaper
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May 2023 by Lauren Jacq
Mechanics are always very thorough when explaining what they are doing and what needs to be done.
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May 2023 by Lorenzo H.
Shout out to Anelly (service writer), Jose (detail mgr), Monique (cashier) and the popcorn lady! They treated me like family :)
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April 2023 by Patty Cruz
Friendly service
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April 2023 by Ray Garcia
Older man paid 72.00 instead of 38.00 express oil change Friday not Saturday
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February 2023 by Victoria M.
Thank you David for being so knowledgeable and going the extra mile, you were amazing! I love going to Red Carpet go get the full service car wash, they leave my car looking brand new!