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January 2024 by Beaureguard Pasquinucci
Healthcare is both expensive and unpleasant enough without having to deal with prescription issues or rude pharmacy employees.Since I prefer not to do business with Walgreens or CVS, I chose Rite Aid assuming customer service would be far better. My mistake.Had I read the reviews prior to taking my prescriptions to them, I’d have certainly gone elsewhere.Unfortunately, most all of my interactions with them has been a less than pleasant experience.Aside from the general lack of pride in the upkeep of the store’s drive thru, rudenessand incompetence is commonplace for the pharmacy staff. Obviously customers are simply an inconvenience.Worse yet, are the owner’s meaningless and empty apologies as evidenced by the many bad reviews and lack of efforts to improve customer satisfaction within their pharmacy.
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January 2024 by Azucena Velasco
Super bad customer service, they are very rude and they NEVER answer the phone. Medication it's never ready until I go in person and they verily start working on it. At least CVS has the medications in 2 hours or so. So disappointed
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December 2023 by Pedro A.
Pharmacy never answers the phone. Used them a few times with Doctor on Demand and it seems like they don't start processing your prescriptions until you go in person to check.
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November 2023 by Brooklynstylez M
Very odd here.. went to get a plan b and wow, discretion doesn't exist. Say it out louder next time I've been to another pharmacy and they did it the right way smh @ you rite aid
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September 2023 by LynnRossHix
I didntbhave to wait long. Andrew wasGreat ! Lynn Hix
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August 2023 by Angelica Borquez
The pharmacy staff is very unprofessional put u on hold and never gets back to the phone! Medication is never ready My doctor sent in my prescription four hours prior and it still wasn’t ready I have asthma I needed my inhaler as one of the prescriptions My doctor ordered and they wanted me to wait till the next day. I’m gonna have my prescriptions get transferred to CVS.
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August 2023 by martin ramos
Always polite, professional, caring, and great customer service. My favorite Rite Aid
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July 2023 by Karen Marion
The pharmacy is horrible. They never answer the phone and most of the time they’re really rude.
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May 2023 by Shaley (Butterfly)
The general store employees have always been nothing but polite and helpful. However, the pharmacy staff can be polar opposite at times
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March 2023 by Katelyn Terry
The pharmacy is ridiculous and never give me prescription medicine they always say I have to go buy medicine like I can afford it. The do this every single time Ridiculous. One day they going to get sued for killing people.
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December 2022 by Phillip So
Pharmacy always seems to be understaffed, Customer ahead of me upset that they sent a text notification out to them, but the medication was not ready.
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November 2022 by Parker Monge
Whoever the GUY is answering phones for the pharmacy is legit rude as hell. Automatic assumptions andhad the persona that he was smarter than whoever he was talking to besides me. Ridiculous.
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November 2022 by Radwan Alkhalaf
I went today to get my medication but I had to wait really long and the worker was staring at me and not answering me when I asked her about my medicine
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August 2022 by Deniseb Sandoval
Since I have a daughter-in-law who is a manager at rite aid there is no reason why one person should have to help 20 people in line after 5:00 where is the assistant manager the manager where's all the people nobody was there this girl was all by herself it was ridiculous come on you want people to wait in life for what 20 minutes you guys are crazy get with it managers
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June 2022 by Gina Hill
The pharmacy has the worst customer service I have ever Experienced , they take forever at the drive thu window pickup to even Acknowledge your Presence and that are usually rude and seem Annoyed with your Presents. I would switch if I had more Choices with my insurance.