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January 2024 by L Romero
Got my pillows that I needed
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January 2024 by memo Velazquez
Good deals!! Great store
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December 2023 by Elizabeth Stevenson
Not my favorite Ross in Fresno. I thought it would be awesome because it looked big and new. It wasn't. There is NO womens professional work clothes or casual work dresses which the Ross on Shaw and The Ross on Herndon always delivers fro wear. Also the store was really crowded with people shopping with their ENTIRE family, aunts, uncles, one million kids and grandparents. It doesn't make for a great shopping experience. Also the line was 10 minutes long. There are better Ross' in Fresno and Clovis.
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December 2023 by Cachi L.
I had a bad encounter with a red head employee. I was putting a perfume away "actually doing them a favor " inside where they show jewelry there is a perfume rack and as I put the perfume away this red head employee comes running yelling across the whole damn store "EXCUSE ME YOU CAN NOT BE IN THERE " And I responded saying "relax honey there is no need to be yelling I was just putting this away for you guys " . So now I'm here in line and what are the odds that I get her so she can scan my items she was so unprofessional just asking " cash or card " can't even greet or anything. She'll definitely need some training classes ! I guess they say it's true red heads are ghetto
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October 2023 by Kerner Medina
Love this store!! Good prices with lots of stuff to choose from
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September 2023 by Tori P.
This Ross location is very unprofessional. This is very unfortunate because I love shopping at Ross. Associate 2237743 was talking on her walkie the whole time while ringing up my items. Customer service is not top priority and it shows. Maybe a little training at their job titles can help.
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September 2023 by Nicole H.
Lorena and the Security guard are very disrespectful. They are quick to talk really bad about customers in front of other customers who also heard that behavior. The cussing is unacceptable, especially when they are just talking amongst themselves in front of other customers. They should not be cussing in front of the customers children.
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August 2023 by Sanjuana Luna
Normally Ross is ok, I mean I bought summer dresses,for like 8 - 15 dollars ? I have like 8 dresses so pretty I'm not much into dresses but it's been so hot it helps a lot and dress for 8 ? WOW and they look nice I get many compliments, however this store the employees were very rude ,not to me but this man was walking slow and employees were making fun of him ,the thing they were saying,my son got a basketball and he was going buy it so he said I wonder if it's good he bounced it 2 times when the same employee told him fuking stop bouncing the ball.. my son said I'm sorry and put the ball he said feel.for what !!! she didn't know I was with him so she tells the others employees this how you fuking to this people,and they laughed .I said right !!! That was my son she didn't know what to say but, I just kept on walking.its people like us that keep these stores open but I was not going to turn into a Karen heck NOOOOOO,I believe in the power of God .just won't to that store ?
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July 2023 by Mel
The dressing room attendant was rude. This is the second time she was this way. The first time she was rude, I thought it was just her having a bad day but now I know it’s just her attitude. The employees do whatever they want at this location. Caucasian lady with glasses. 9.23pm 7/21
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July 2023 by Jocelyn Quezada
Poor customer service! I love shopping at all ross department stores but this one is by far the worst.
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July 2023 by Kaur Kaur
Not going to this store anymore. Worst buying experience. Avoid it!!!
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July 2023 by Maria fritzie De Los Reyes (Fritz)
I shop at Ross all the time. Love the store specially their dress, shoes and accessories. And so Love the household items. Lots of nice products and prices are reasonable. Staff are nice, fast and courteous.
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June 2023 by Serina P.
This Ross gets a lot of name brand items for cheap. I get american eagle jeans here (19.99) pretty frequently. I have about 6 pairs that i've acquired here over the past year all different styles and shades. I also love getting my fragrances here, large Coach perfumes are usually under 50$ and large Marc Jacobs ones are under 40$. My favorite item i've gotten here is my mom's Coach purse for only 100$
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April 2023 by Tofu Temple
Don’t let people sit on my bench when you bring it up front for me to pay. I almost didnt want to pay for it because you didnt want to go ask the person to get off my bench. ?♂️ I usually like this location because it has more. Dont let me down
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April 2023 by Daniel Gonzalez
The most organized Ross I have ever been in my life. Great job ?
