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January 2024 by Paulina Patron
The doctors here are absolutely negligent. There is no intention on making you well. Beware, the office might have scabies.
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August 2023 by Google user
They are friendly, knowledgeable, through and time efficient! I drive across Fresno to go to this location because there IS a noticeable difference between this staff and other sites staff. It's well worth the extra 15 minutes drive for me.
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August 2023 by Grandma Kelley
They are friendly, knowledgeable, through and time efficient! I drive across Fresno to go to this location because there IS a noticeable difference between this staff and other sites staff. It's well worth the extra 15 minutes drive for me.
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August 2023 by Leighanne Maine
My dad went in on 7/31/2023 they knew he has COPD and has a problem with water in his lungs. My dad was having a hard time breathing they didn't look at his lungs all they did was a chest x-ray. My dad was rushed to the hospital on 8/7/2023 and we found out he had two heart attacks. If these people would have done something other than a damn chest x-ray they might have caught his heart attacks. Saint Agnes hospital told us to file a complaint because this place was negligent so we will be filing a complaint. Do better people
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April 2023 by Ashley K.
I would not recommend anyone to this place. The staff is rude and unprofessional--especially the front desk.
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March 2023 by Yasmeen
Very good ?
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December 2022 by Josh S.
Made appointment online so I could "wait in my living room", after 45 minutes of sitting in their waiting room I walked out. Was terrible listening to how poorly their staff handled most other patients and couldn't even answer simple questions they had like how much would a finger X-ray only cost.I'm sure for some people they get right in and it's fine but for other people it's a s*** show. Definition of a poorly run organization, can't deliver consistency because it's down to chance. End of the day, even if they got me in fast I wouldn't come here because it's clear that there are managerial issues here.
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November 2022 by Isaiah Mclemore
Clean office and good staff. In and out. No problems!
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October 2022 by Preeti Khurana
They never picked up call and for no show they charge $50 if we need to reschedule they don’t pick up and so long wait in clinic if your appointment is@3 they see you by 4
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August 2022 by Diana L. Enríquez
I made an appointment as a new patient with a new doctor at the Northwest Care Center. It was scheduled a month ago. I completed my patient profile, insurance, and other forms online. Since scheduling I received numerous emails and texts confirming my appointment. One message stated to arrive 15 minutes prior to the appointment. I arrived just a few minutes before my appointment time and they wanted to reschedule me since I had not arrived 15 to 30 minutes prior to the appointment time. The patient (customer) receives misinformation and gets penalized for not arriving prior to an appointment time. However, medical offices have no problem leaving the patient waiting on a doctor for an hour or longer. That waiting time could’ve been used to complete any and all paperwork they always have you do. This is why we dropped Skypark Pediatrics, also from the St. Agnes medical group, and now take our children elsewhere. I am very disappointed in how this was handled.
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July 2022 by Kate A.
I am not sure if people working there have a proper medical degree or training to be this incompetent in their work. It is a shame this place still exist. The doctors are rude and careless for patient. They could care less who and what for is visiting. Their nurses cannot even draw blood. Please close this place down or change management. You guys are horrible. Their emergency care specially is a disaster. Go there on your own risk.
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January 2022 by Mai Yang
I love the doctors here. All the doctors I've seen has been nothing but friendly and informative. However, I can never get a hold of the office. No matter what time of the day I call, what day I call, or even when I leave a voice message, nobody returns my call. It has been a whole week and still no return calls. I left a voice message again today and nothing. Even having my insurance reach out to the office is impossible. This is not the first time I've been trying to reach the office either. When I'm there in the office, I do not see the girls working the front desk answering any of the calls either. I'm not sure how I'm supposed to be getting in contact with my OB/primary doctor during my pregnancy. Very frustrating!
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January 2022 by Maria M.
Worst place ever, couldn't breathe Ashtma flared told to wait in car an would receive a text never got it couldn't breathe pissed myself while having a coughing fit from my Ashtma went home driven to ER LATER.
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December 2021 by Bammy
Horrible experience. Do not recommend.
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July 2021 by Ashley P.
I have used the Northwest location twice, both times with appointments made online the same day (one on a Sunday, the other on a weekday after work), and I have zero complaints. I was taken back to the exam room within a couple minutes of arrival, and the providers were thorough and caring. It is very clean, too. I will return here for any future needs.
