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September 2023 by Eli Martinez
Excellent customer service, great staff. Good knowledge of products.On the downside the store carries much less inventory than it used too. Additionally prices are double than they were 5 years ago.
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January 2023 by Cua Yang
Got to the store was greeted and what felt like a welcome but ended up being kind of weird. Like when you are being watched as if your a thief. Was interviewed before I was recommended any shades of red. Wasn't allowed to hold the products that I was going to purchase. Was told to put the items on the counter instead of holding it in my hands while unde the watch of her eagle eyes.. Was almost bum rushed by the clerk when I had to nerves to go down an aisle without supervision to grab a bottle of nail polish remover. Recommended to my kid a shade of dark red was the color she was looking for when my kid said she wanted pink. I bought all the stuff and then was rudely dismissed after the sale went through. Over all experience never wished for personal space more than that visit today at the beauty salon.
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September 2022 by Tim Morton
Found what my wife needs. She's very happy
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August 2022 by Jessica Figueroa
TRASH EXPERIENCE!!!! 0 STARS I had virgin hair I go in here asking the cashier Guadalupe Ledesma for help I wanted to dye my hair the color black and the brand I was asking about I asked if they carried the color black she said yes she gives it to me I end up buying it doing my hair it's literally the color blue I'm so angry because she does not know what she is doing she was so confident in answering my questions before purchasing with them when it came to the hair dye and i trusted her because i thought she was someone experienced when it came to what's being sold in the store they need someone experienced as in running the cashier role and knowing what you are giving your customers because she does not know what she is even doing because if she did I would not be here writing this review I do not care if she sees this either because it is the truth do better or find a different area your experienced in
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April 2022 by biancaibeth romero
Dont understand why everyone says this sally's beauty is bad i took the risk today and I had a good experience despite that the only girl working was helpful meanwhile 2 other girls were chatting in back
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January 2022 by Megan M.
I'm typically passing the area but it seems to always be some S*** with this side of town and customer service like my god! First off, I hate when people are getting paid to do a job and act like your incipience them because you're at their JOB how else do you expect to get paid if you have no business let's move on. Now I've been shopping at Sally's for years because I mean the hair store has some things and then Sally's have others and the things I come for a typically here and I know where they are at. Well clearly the three young ladies at work just wanted to be paid to just be there. It was a 4 for $20 sale being advertised that wouldn't allow you to mix and match online so that left me coming in-store. Well, my best was in-town and had brought a few things for from another store and needed to be return. Since we were in the area I said why not and make one less trip. The store had other patrons, and everything seemed normal but when it was check out time it was apparent we were a nuisance to the sales agents (3). FYI for one working in almost 10 years I know how returns work and an exchange is always easier than a return love. My best friend wanted to exchange out two things she bought in her 4 for $20 order the agent clearly was ummmm I'm gonna go with not the brightest or didn't either care. Either way she pissed in my cereal real good with her attitude. She told her none of the items could be exchange and she would have to keep them, until she decided she would return it all. Now this is where I got annoyed as she was ringing her up I had my own basket of things waiting the other associate pulled and rang up another customer behind me. I know she picked up on my mood for my eyes were shooting daggers because what kind of sense did that make just D**** Then the same associate who had to help my best friend had to help me oh wasn't she a good cup of coffee in the morning. She obviously didn't know how to work the register and the extra-long claws didn't make it any better because she kept botching up the spelling on my account and getting disgusted because she couldn't spell/type not my problem opt for shorts next time sis. As unpleasant as the area is I should have new better but I now I do I won't be back they suck and the store has nothing in it.
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September 2021 by nerdsrule022
Newer products available. Helpful and friendly staff. Definitely worth the visit
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September 2021 by Shandrea Jenae
Went with a friend who was looking for blue fire hair color...the ladies seemed pretty knowledgeable about different products. Ended up getting something very similar.
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June 2021 by Kayla Jacobsen
Customer service is trash on almost all occasions. Once I went in there and the two females working were talking smack about a previous customer, saying that they recommended the wrong thing purposely and laughed about it. They never have their lashes and glues stocked either.
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April 2021 by Grandmaster Mamba
Marlene was very nice and super helpful! Very attentive and made us fell welcomed. Will come back for sure. Thank your Marlene!
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January 2021 by Antonia Perez
Good service
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October 2020 by Barbie
I love to live it up here! ?
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July 2020 by Olga Moreno
Great prices and items some staff are nice but there's one very bossy.. Lol
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August 2019 by Erica Thrift
I love this place
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December 2018 by Alejandra Ibarra Garcia
They said don’t touch the wigs they are human hair and they give attitude that’s not nice if you want customers act like you like them. Trash behavior bad quality of service..????