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February 2024 by Jasmine Dominguez
fire that girl madison. she’s so rude and disrespectful
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February 2024 by Anthony Huerta
I come to Sephora at 4 times a month to find either skin care or gifts for friends but today it just blow my mind I had for help and they older lady at the door supposedly called someone and no one ever showed up but the customer right after me ask for work in the same section and immediately someone went to help her and I was completely ignored there was staff there just standing and talking to eachother and laughing and physically had to ask them to help me never coming here again
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January 2024 by rosaura pacheco ramirez
LOVE THAT YOU CAN FINE WHAT YOU NEED
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January 2024 by Jasmine Hill
Stopped by to pick up my Birthday Reward and some other products , there’s plenty of staff but they weren’t really helpful, no customer service or Greetings , place is full with mostly employees so it feels crowded when shopping . They do have a Large Variety of makeup and different brands so that a good thing . Overall experience was okay and the atmosphere & energy was down .
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January 2024 by RayRae 559
I mean, it's sephora. If you're looking for something for your chick, it's a go-to spot haha!
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December 2023 by Austin Somerville
So im all about staff quality and helpfulness and this location was superb! Packed on a thursday and the staff was quick at checkout and exceptionally quick retrieving items from the back. I will be back to visit this location as it made me feel very welcomed.
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December 2023 by Shiny Bang
The owner can't even do black Friday real sale. Loser
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December 2023 by Lori Adams
Went in for a brow and lip wax Fatima was unprofessional and rude completely disregarded what I said I wanted for my brows and absolutely ruined them then she wanted to thin them out more I said no and for the lip wax she left two spots of hair making me look like the monk from nacho libre and I'm still picking wax out of my nose but what upset me the most is the attitude she had the entire time I apologized for being on the phone but I've never had that as a problem with others I've been doing my brows for over 20 years and the way she said "I can't do your brows if you're gonna be moving your face and talking you need to hang up so I can start" so I said okay but she didn't need to be so rude or upset by a birthday phone call from my sister and when I spoke to the manager on the phone after I left she was also very rude I was trying to just inform her that Fatima was rude, unprofessional and didn't listen to what I wanted and I got an attitude from the manager as well so now I have round brows and a mustache like the monk from nacho libre I had to go elsewhere and pay for them to remove the hair she left I even showed her how I wanted my brows my left brow just needed to be cleaned up. It was already shaped fine. My right brow needed a little bit of shaping, so what she did was she ruined both eyebrows and, and of course she was upset by the fact that I didn't love the eggplants that I now have for eyebrows and when she offered to fix them, I asked, isn't that going to make them thinner and I like my brows thick she said no that it wasn't going to make my eyebrows thinner. I'm not an aesthetician but even I know the more hairs you take off the thinner the brow is going to be I don't know who let her graduate or if she even has graduated I would imagine she had to to be working at a Sephora but she doesn't know what she's doing and neither does the manager it was literally the worst Sephora I've ever been to and the manager told me that a service that I've had done at at least seven different stores that I can think of doesn't exist in Sephora's at all i've had brow mapping at every Sephora that I've been to except this one if your store is subpar, that's fine, but don't say that Sephora doesn't offer a service that other stores definitely do
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October 2023 by Jason Johnson
Very helpful,
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October 2023 by Warren Wigh
There are a number of staff available to help you stationed around the store and they are also very knowledgeable.
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August 2023 by Sylvia Lobato
I got to pick from 3 different free bday items and the customer service was great.
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July 2023 by Vanessa Prudhume
Went in looking for cruelty-free products. I needed a lip stain/long-lasting lip product. I also needed a waterproof eye makeup remover. I was pleasantly surprised when the 2 older women that help with skin care In the back,took me under their wing and started showing me the best products for your skin that are cruelty free. I wish I got their names to properly shout them out for the amazing job they did.
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July 2023 by Rose Xiong
Oh my gosh! Shiny was the one who helped me and she was amazing! Right when I walked in, she greeted me and asked me if I needed help. She listened carefully to what I was looking for and patiently helped me find everything I needed and carefully color-matched me. I've have multiple positive experiences here. Please continue to hire individuals who are likes this. ?
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July 2023 by Leticia De La Rosa
The first time gal helped me but got the wrong color. I feel she was rushing. The second time I went in, the gal that helped me was very friendly and helpful. Not rushed and took time to find the right color to match my skin tone.
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June 2023 by Sage G.
These employees are so rude not just to me but other customers. Asking an employee to check if they have something is apparently like asking for the moon. This girl next to me asked if they had a rare beauty lip color and the employee immediately snapped and said everything was all out. The only nice employee is this girl with a bob, light brown hair. They only ask if you want help if they think you're stealing.