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February 2024 by Debbie Smith
They're always so friendly there ?
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January 2024 by Janelle Summers
Very disappointed in the lack of customer service and the speed of service. This location really needs to do better in training their partners.
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December 2023 by Lucy Ramirez
Two days in a row I’ve done a walk up window order. I understand prioritizing drive thru drinks and mobiles but I do think there should be some effort made into getting walk up drinks out especially if there are only a few people waiting. First day I did a mobile and my order was not done. Today I ordered at the window and was ignored for 10 min with no updates on my order.
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November 2023 by Lucy R.
The service here is very poor. Walk up orders are not prioritized. If the orders are backed up I think the baristas should at least update the individuals waiting on their drinks. I think overall this store should focus on making moments right for customers and instead of being defensive towards customers they should meet them where they are and listen to their concerns. Especially if mistakes were made over the span of two days. Baristas and manager could definitely be more warm and friendly instead of dismissive.
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November 2023 by Paris
this guy was so nice I didn't have enough money for 2 cake pops and he paid for them and he gave me a free drink
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November 2023 by Abraham Sosa
Your faves just with some clicks on your phone!
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November 2023 by veronica ramos
I was in California Saturday and I stopped at this place for a quick for a quick drink. The young man at the counter didn’t understand what I was trying to do because I was a difficult customer. I’m so sorry for that, but he did bring up a young lady who knew exactly what I was gonna do. She added my cards to my account so that I could get my points and was very nice explained everything very well to me. Thank you for being so nice so efficient and taking the time out of your day to help an old lady like me, you’re amazing. You never know when you’re gonna have a blogger like me come through your line so be nice to everybody. Thank you for your patience.
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November 2023 by Ashley Lakey
The Baristas at this location always provide excellent customer service, Shout out to Nico he is very personable, patient and professional and ALWAYS makes my drink to perfection! All of the Baristas at this location work really well together. I’ve seen long lines reduced very quickly. Even when customers are rude and selfishly are concerned about breaking large bills for orders under $20 and not concerned about the safety of the employees. They’ve still remained calm and professional. My favorite location in Fresno!
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November 2023 by Leanfae L.
Oh my goodness!!!!! Starbucks is terrific!! I love it so much! I've never had a problem. going in and out the store has been fast. Going in the line has been very fast also even when theirs a bunch of people....haha. I love Starbucks!! 5 star my name is Bust down Rollie avalanche and I've enjoyed ever second of starbucks! lol
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October 2023 by Jessica Zavala
I don’t know if they got new staff or what. But they have got to be the slowest Starbucks I have ever been too. And this is while waiting in the drive thru line (which is suppose to be quick). They need to step up their game cause this is ridiculous.
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October 2023 by LifeWith Joy
Very upsetting, i order my drinks on the mobile app, it said it was going to be done by 1:53pm, got there at 1:55pm and was told two of my drinks was not ready yet, so i waited, drive thru had 5-6 cars, all drive thru cars got there drinks and i was just waitin on a vanilla bean grande, did not get my drinks until 2:05pm very upsetting, no line in front of me, it was just me and when the lady gave me my drinks she spoke to me rudely and fast because obviously she knew i was very upset. Very disappointing how people just took their time, if i knew, i wouldve went through drive thru to pick it up instead. Lazy workers, obviously drive thru is more prioritize. Want ur drinks fasters, PICK UP AT DRIVE THRU INSTEAD, 5-6 workers worked on drive tru orders
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October 2023 by RuthieMae Hallasgo
This place is always busy, this could either be drive thru, walk in or mobile order. You'll have to wait. Other than that, satisfied with my recent business with them.
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October 2023 by Carmen Villareal Saldana
The service was excellent. They had my order ready when I drove up and were very friendly.
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September 2023 by Linda Cox
It was a wonderful matcha frapuccino.
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August 2023 by Juan Sandoval
Star bucks is my best place to go eat something. The drinks are great. Everything, they serve here is great. The pink drink is my favorite. The wraps are very good and are my favorites. I do recommend this place to anybody to eat food here.
