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March 2024 by Adrina M.
Best Diamond gallery in town! I've been skeptical for years trying to find the right place to go get my ring fix, I came here and let me tell you this family is so Pleasant to work with they went above and beyond to help me find the perfect diamond, instead of fixing mine we ended up just upgrading to a whole new set, which was well over due, I recommend this place to anyone they are affordable, and great service! Now I have my dream ring!
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February 2024 by Madeline L.
Wonderful service from a great family working together. I went during their busy holiday season and the daughter that works there occasionally helped me. She was beyond great and they gave me an extremely fair price on my jewelry repairs. I will definitely be going back for future purchases
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January 2024 by Soha S.
Bad quality rings and bad service. Recently, I bought a stacked double rose gold wedding ring with them, and not even two weeks later, they bent and were chipped and one of the diamonds fell out. One of the sides of the ring didn't even have PRONGS TO HOLD UP THE DIAMONDS. (Which is probably why it fell in the first place) The band for one of the thicker rings was completely BROKEN. The rings didn't drop, they weren't underneath anything heavy, nor did they fall onto the floor or anything like that. It was so odd how brand new rings were able to bend like that!! You'd think we'd be taken care of but instead we were told that it is "normal for diamonds to fall out" and that it's on us and we should have bought a care plan. (The care plan was like 200 dollars, I am a student in college and so is my husband, we cannot AFFORD THAT. In fact, My husband bought his wedding ring from the Diamonds Direct next door and they offered him a FREE CARE PLAN. He then continued to say that we could have avoided this "argument" if we had a care plan. Everyone in this store was either Indian or Pakistani, and luckily, I also happen to be Pakistani so I can understand the language they were all speaking. My husband on the other hand is not South Asian. I started to speak in their language and told them that I came in here with my mom and my mother in law to buy a ring, and he cut me off saying: "Oh you didn't tell me your wife spoke Hindi!" To my husband and he immediately started putting the rings in a zipper bag saying he'll take care of it. He then proceeded to say: "Ah yes I remember you!" Sooo if I didn't speak Hindi/Urdu, I would've been treated differently?? With my husband he was stern saying that he'd take care of the ring "this time" but once I started speaking his language he'd "personally take care of it." ??? It didn't make any sense. They said our ring would be repaired in a week, after a week we called them for 3 days, and they didn't pick up once. So it's safe to say we didn't have a great experience. We went back a week later to pick up the ring that they "fixed" and the chip that was in the smaller ring was STILL THERE. It was a pretty big chip and anyone can see it with a naked eye so I don't know how they could have missed that?? The guy said he'd "take it back to the factory and would take care of it." And to come back in another week. Overall, we are not happy with the service we got, and we hope we don't have to come back.
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November 2023 by Tom S.
Great family jewelers...make you feel at home. Very happy with their overall service...highly recommended.
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October 2023 by Jordan Moorman
Always the friendliest people around. Very knowledgeable and super helpful. Highly recommend
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October 2023 by Ming Ming Angouw
I have been coming in here for years for jewelry repairs and purchase. They did a fabulous job in custom design my jewelry including redesigning my ring that the stones keep falling out. Ken and Sherri Smith are the owners along with their sons. Very nice, knowledgeable and honest family with superb customer service.
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August 2023 by Ashley G.
I'm beyond impressed with this place. Ken is very friendly and welcoming. And he remembers his clients and their pieces! My father gifted me a set of diamond studs and Ken knew out of the 13 pieces I gave him to clean which one my dad purchased for me. I also took in my mother's old jewelry that has been neglected for years and collected grime. When I received the jewelry back, it was brand new! Inside, it is clean and they instantly offer refreshments or coffee. The signature red carpet welcoming you! In a heartbeat, I'll come back to this place and purchase jewelry of my own. Best jeweler by far!
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July 2023 by marie ellis
I have been to The Diamond Gallery three times to repair and resize different pieces of jewelry and they have been great each time! Each employee has provided great customer service and their prices are competitive.
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July 2023 by Kindall C.
I cannot say enough good things about the gentlemen here and their business. Due to tragic events, our jeweler who had originally customized my rings is no longer in business for the time being. One of my diamonds on my band was loose, as well as my center stone on my ring. As new customers we were met with kindness, accommodating quick service, and absolutely stunning rings freshly cleaned and sparkling like NEW! They've gained new customers for life, and we can't wait to be back. Thank you guys a million!
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June 2023 by Ricco Benedetti
Friendly, respectful and professional. Have had many an opportunity to do business with them and have never had an issue or problem. Makes it even better that it is family run.
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May 2023 by Chloe Burcham
I had asked to get a ring repaired for my mom on mother’s day and they did a fabulous job. The ring looked great and they took very good care of it, they even got it done before the estimated time so I could give it to her on mother’s day!
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April 2023 by Alicia Mattix
10/10 experience! The Diamond Gallery is officially a go to for all future jewelry needs! So welcoming and accommodating. My fiancé had my ring made here and I have never seen a more beautiful ring. The style, and colors offered.. even down to the cut of diamond is top notch. Thank you to all those at The Diamond Gallery for making my dream ring!
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April 2023 by Janae Johnston
The Diamond Gallery has been one of the best jewelry stores I have gone to. They were recommended to me by numerous different people for their quality inventory, design work, customizations and impeccable service. The exceeded my expectations. They have helped my husband find some truly wonderful gifts and have gone the extra mile to customize heirloom pieces I have brought in. They are always welcoming and very fun to work with; their combined knowledge of the jewelry world is very impressive. They have very fair prices and I have never once felt like I was being overcharged for a service or item. I highly recommend them. Ken and his sons are just very kind, respectful and honest people. I would recommend the Diamond Gallery to anyone who is looking for a high quality jeweler and not your lower end chain jewelry store with so-so quality. They check every box. Don’t waist your time shopping around. Just go straight to them. You’ll save time and they’ll make you a coffee while you look around!
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March 2023 by Emily Souza
Always such a great experience at The Diamond Gallery! The gentlemen are so professional and considerate. They complete any repairs in a timely manner and genuinely care about customer satisfaction. I appreciate a family owned business that cares about quality and taking care of their customers wishes. Thank you!
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March 2023 by John Moore
We had a ring resized for my wife. Once again we are so impressed with the service and friendliness that we receive at The Diamond Gallery.Great people and great atmosphere.
