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March 2024 by Jeff Ormsbee
Staff very helpful and understanding. Prices are high, but with the economy what isn't.
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March 2024 by Austin Wyrick
I’ve been to this location multiple times to rent vehicles and trailers and every time it takes at least 45 minutes for me to get in and out most of that time waiting for somebody to help me. Also this time they gave me a broken trailer and it caused a huge delay on my travel, they really need to add some additional staff here
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February 2024 by Diane Daley
When I accidentally locked the key in the truck Red Cat towing was there to help very quickly. Got the key and was able to return the truck.
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February 2024 by julian silva
I pre booked for mobile pickup. I showed up at 7am and it still took an hour just to get the uhaul, there was no appliance dolly or regular dolly in the truck even though I orderd for those. The uhaul was on E (no gas) and I was blocked in from leaving by another uhal. Sooo I had to go wait in a huge line just to get the things I needed and then I had to fill the uhal up right after leaving. They did give me $30 credit for that but everything combined was extremely inconvenient
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January 2024 by nicole gomes
Do not. I repeat DO NOT GO HERE. I rented a U-Haul Friday 1/5/24. The guy refused to inspect the vehicle with me. It was dark so I did the best I can. Well Saturday morning before loading up the 2 back passenger tires were completely damaged, wire sticking out and horribly damaged from wear of not changing them. These tires could have killed myself, my child, or other. They say the inspect their vehicles. NOPE!!! Definitely do not. They showed zero compassion. Did not get a sorry or nothing at all. NOTHING!!! They are rude and extremely horrible. Please inspect everything because they absolutely do not.
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January 2024 by Gi Hernandez
Fast service
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January 2024 by Harvishal Singh
Costumer service is very poor and they do not treat their customers well
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December 2023 by Nav Thind
No good customer service had to wait for 15 mins straight without an employee at the counter. Just one employee working with 8 customers at a time.
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December 2023 by Tony Gregoire
We rented a Uhaul to drive from San Francisco bay area to Texas, and the dealer there refused to inspect the vehicle with us and just told us if it breaks down to call customer service. So we stopped at this Uhaul in Fresno to see if anyone would be willing to help us. Even though we just showed up with no appointment, the manager Seven inspected the vehicle for us right away. Turned out it had hardly any oil. He stayed with us for over an hour to fill the oil and check the vehicle with me to ensure we would be safe the rest of the way. Thank you Seven!
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October 2023 by [:ΑΓΣ-Wisdom.]
Our Opinion: The gutter of businesses.The GMs who manage local franchises understand the challinging situations of the good people that come to their doors.Negligence, theft, unfair business practices, it doesn't matter to them. They understand that Nobody has the money to take them to a court of law or equity. Without a doubt no law of justice.They can do as they please. One would say even endorse these kind of acts.Your there to benefit them, not them benefiting YOU.The rants and raves on here, only serve as a giggle to those employed with uhaul.They are borderline nuisances to the local public with their bad business practices.Again, our opinion.
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October 2023 by Ms. Sherri
The employees were kind efficient and accommodating made for a good experience I would definitely go there again
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July 2023 by --
Stopped in to have propane filled. They didn't know what they were doing and stripped the threads on my tank filler valve. Also leaked propane all over creating very dangerous condition. I told them to disconnect their hose immediately. Talked to the manager. Do not recommend doing business with this UHaul.
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July 2023 by Gabriella Montelongo
We got all the way to our storage unit with our pod and it was bolted shut. No one informed us that we would need tools to open and unload and set us back hours. Ran into many other issues with other uhaul stores as well. Very dissatisfied and will not be using them again for any move.
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July 2023 by Jason
Not friendly, nor helpful. A couple of bad experiences recently for family members I sent their way. Spend your money elsewhere.
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April 2023 by Logic Vang
Needed a mid-sized trailer for a move. Booked my reservation online 2 days prior since this location had it available and is an official Uhaul center. Upon arrival, parking was tight. They had lots of inventory on hand that morning, so customer parking is what you can find and make of at the designated area. The queue at the counter moved quickly. Chris, the general manager was the individual who served me. He was very professional in finalizing the process and once that was done, he went outside to prepare the trailer. Once I backed up for hook up, Chris took charge in making sure it was properly connected, chained, and that all the lamps were operational. For the 6 hours I had it, it was problematic free. On returning, the team got me checked in quickly and I was disconnected in no time. The entire process was quick and easy, without any hiccups. I definitely would be coming back to this location for future needs and will be referring friends and family here also.
