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November 2023 by Kim O.
I lost irreplaceable photos on my phone. They disappeared from my failed phone and never transferred to my new phone. Zero help from AT&T. I went to UbreakiFix. Josh saved me from certain heartbreak! Initially, he said they were gone. But he kept at at and I now have them back. I am forever grateful. Josh is the best! Knowledge, sweet, and kind. I would've been devastated to lose these photos. Thank you, Josh!
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November 2023 by walter strobel
Could have gave 5 stars but I made the appointment on a Friday for the following Monday. No one showed up to fix it. No phone call or text to explain why they were not coming.I had to call Verizon and all they could do is tell me “they did not know why a service tech never came out or called but it was an emergency. I guess me talking Monday off to meet the tech was not that important. The phone rep at Verizon kept saying. “ I know how you feel sir I’m a customer too” gee thanks guy. So their only answer was to wait another two days for a tech again. So 6 days later from the time i made an appointment a tech came out and fixed it. The tech did his job that day. But I’m still shocked that if I didn’t call to report the no show no one would have even came to fix the phone.
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November 2023 by Tricia McKay
The work they did to replace my battery was great. I had issues getting the battery in stock, it took over a week because I don't have an iPhone or a Samsung, which is fine I expected that. My issue was that I was told it would take 3 days and instead it took over a week but nobody ever contacted me I kept having to contact them. This was made especially difficult by the fact that they have a call center and you can't just call the store directly so there was a lot of middlemen not properly communicating the information to both parties. If you have an issue and want to be able to talk to the store directly go to the Clovis store.
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November 2023 by Mauro Cardenas
Michael was great. He notified me when he was on his way, arrived promptly and quickly finished the repair. He explained the warranty and my phone screen looked great!
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November 2023 by Patty Mungur
Fast professional service! They were very helpful talking with our carrier about the phone issues and dealing with warranty. Phone repair was like brand new! Very pleased ?
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November 2023 by Cringy One
Shout out to the uBreakiFix staff. All super chill people. Abraham helped me with my Google Pixel 6 in no time and was really good about explaining everything along with it. Will come back for sure if I need my phone fixed!
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November 2023 by Tony Ly
Got two phones fixed here at this location for cracked screen, iPhone 11 & Google Pixel 7 pro. Great service both times! Highly recommend!
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November 2023 by Patrick Warnshuis
Had a great experience here. The staff was nice, informative and straight to the point. Fixed my phone fast and was on my way home with a new screen. Highly recommend this place.
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October 2023 by Armando O.
not a competent repair shop. refused to resolve a charge for somthing that was not needed.that was
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September 2023 by Gustavo Sanchez
Awesome experience. Came to my work, done in no time! Easy to schedule and replaced my screen.
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September 2023 by Jason Houchin
this is my first time using ubreakifix. I dropped off my laptop today and Eric A was my tech. Extremely friendly!!! Very easy to deal with. So far the experience has been a very positive one. The gave me a two week turn around on my laptop. We will see how well they do with the issues I took it in for.
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August 2023 by C Gonzales
JUST NO!!! My phone has been here for an entire month! Apparently my “estimated”pickup date was 9/1/23.. with multiple phone calls to check on my device and its parts it’s STILL NOT READY!! And here we are 9/28/23!! They ordered the wrong parts 3 times??!!! HOW??? and they have absolutely NO SENCE OF URGENCY! I will never do business here and would absolutely never recommend this business. You’re better off taking your phone to the company it’s from if at all possible. Not to mention every time I’ve called I’ve waited for over 5 minutes to speak to someone because “all technicians are busy assisting other customers”…not a good experience at all. I don’t understand how they have 4.7 rating with this horrible service. I understand an extra few days but not weeks. If you’ve had a good experience here good for you, as I said before it’s a NO for Me and anyone else I can give any type of advice to.
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August 2023 by Daniel Barron
Technician was friendly and professional and replaced my phone screen quickly. Was very happy with our experience and service. Would recommend!
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August 2023 by Malcolm Simpson
I was assured at drop-off that my phone would be ready no later than 2pm today. I arrived at 2:45pm only to find that repair had not even started!My phone is vital to my work and I'm sitting here waiting for it to be returned!
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July 2023 by James D.
Josh was able to get my documents of my broken laptop in 30 mins. Amazing customer service and did a great job. Ernie helped me the first day and recommended I come back and see Josh and he was able to fix it that day. Great job guys.
