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March 2024 by Ashley Vargas (matt)
Extremely nice lady helping at the counter. Explained everything very well.
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March 2024 by Richard Fessenden
Great service and the staff is great.
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January 2024 by steve williams
Very prompt, courteous service
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December 2023 by Manpreet Singh
The UPS store are always well organized and easy to do business, and every single visit of mine never took more than one minute it’s that simple
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December 2023 by 5orsky Sorsky
This store is my to go store, very close to my place and most of the staff are always friendly and professional. Until lately, there is one comparable older lady with black shoulder-length hair maybe? is so rude and unprofessional. Without greeting like “hi” or “bye”, she even touched my phone without asking me to get the QR code, after scanning, she just tossed me the receipt without looking at me or talking to me at all. I’m wondering is she the daughter of the store owner or something, unless I don’t get why these kind of people can be hired in this store based on their good reputation of customer service.
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December 2023 by Robert Smith
I have had nothing but good interactions at this store. I ship out items 2 or 3 times a week but I do package and label them myself. I have taken Amazon returns to this store numerous times without issue. The staff is always professional and polite. I recommend this store.
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December 2023 by Piper Diepholz
Needed to mail something out UPS this morning. Stopped in at 9:10am. Place was locked up. Waited until 9:30 no one ever opened the place up. 6 other customers came and went as well. What a way to run a business. What the hell happened to this place? Used to be my go to place to mail out stuff. Guess I will just be using the other UPS store now. Darn shame as this location was super handy. I don’t have time to wait around for this nonsense.
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December 2023 by Andrea Kauffman
We drop off at this store at least 5 days a week and have used other services they offer. The staff is always helpful and accommodating.
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October 2023 by GiselaGonzalez100
Friendly, clean store, employee was very helpful in helping me pack a difficult item
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June 2023 by M class 650i
We dropped off two apple iPad tablets for shipment for warranty at the same exact time, got tracking for both. It was right before their closing time on a Friday night and the female worker said they would package it and send it out… she was at first trying to charge for packaging but it is paid for by the company we are shipping to. She realized that and said oh okay, I guess we actually package it. She said it would go out the next day since it was closing time.: so here’s the thing. One tablet made it out and was received as it should’ve been UPS NEXT DAY AIR. The other package for SOME reason didn’t “leave” their location for 4 days! On top of that something had happened to it creating further damage and it had been in limbo ever since. It’s been 3 weeks now. I contacted the ups store and they have not gotten back to me. Not sure who owns this location or where their emails go, but no one has replied. No email no phone call.. very unprofessional handling of product. My advice to anyone coming here DEFINITELY get your tracking numbers for own, and secondly make sure you watch them package it up before you leave the premises, they cannot be trusted. After reading reviews from multiple other people and their experiences over the past year- it seems like an ongoing issue that maybe the corporate Ups Needs to investigate further. I hope they get to the bottom of it and find who ever is at fault, will definitely be escalating my issue this is insane
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May 2023 by Julie L Valentine
The best neighborhood UPS store! All the staff is always very helpful. They are fast and efficient! I love the AAA discount. Continue! Thank you!
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April 2023 by Dana Lucka
Love the staff. Our post office box is there and they are good about keeping us posted with arrivals.
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April 2023 by Stephanie Ortiz
I look at the feedback left for this store and wonder if those leaving the negative feedback for this store are the ones with the real issues. I have been coming here for 6 years and have had a great service. Even when I canceled my box for a moment, I was never treated any differently. They still treated me with respect even though I no longer needed their services. I recently got back my po box there, and I'm happy as ever. My mail is safe, and in all my years dealing with this location, I have never had a package go missing. Also before you judge an employee, remember you have no idea what they might be going through in life. Think twice before leaving rude feedback about staff. Make sure it's feedback well deserved and not feedback out of rage because your feelings got hurt.
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March 2023 by Alana Hunt
I use this UPS store for my Amazon returns and to mail out packages I’ve sold online. I’ve never had an issue with anything, I enjoy coming and being welcomed with beautiful smiles. The young man working the counter is always so helpful and takes care of me right away.
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March 2023 by Jason William
I would have given 5 stars for this business owner if they kicked the lady who works there. She acts like she owns the place. YOU NEED TO LET HER GO. She is a horrible person with 0 customer service Skills. She usually stand on the right while the guy on the left
