-
March 2024 by Oscar A.
Don't come here don't even switch over to Verizon! The people here can't do their job correctly I've been dealing with issues since September of last year nobody can help me nobody can take responsibility what a joke of a company and what a joke of a set of employees I hope they read this because they suck ! if I could cuss on here it would be a different paragraph terribel experiencego elsewhere
-
February 2024 by Connor Belt
Sean helped us upgrade to the iPhone 15s, he was super nice and helpful
-
January 2024 by Kuldeep Taya
Employee v.v slow
-
January 2024 by Sarpreet Waraich
Worst service ever. Went there for just a sim card and max took 2 hours just for sim card. Behaving like i am buying a house from him. Very bad customer service and worst verizon store ever seen in my life.
-
December 2023 by cheryl bartlett
Joel was so helpful in helping me check my account . He was eager, attentive, knowledgeable, and so courteous. You are lucky to have such a great employee.
-
December 2023 by Joyce Gonzales
Had to call 911 for my mother, call dropped on my Verizon service had to use her cell phone. Don’t give existing customers any good upgrades.
-
December 2023 by Estefania Fernandez
Bad service!!! We went to open a new service today and no one greeted us or even asked why we had gone to the store and other customers would walk in after us and they got them first than us.. we left immediately after noticing they wouldn't help us!
-
October 2023 by Chris
Verizon has become garbage with customer service, so if you are a customer and you call the store number YOU WONT BE SPEKAING TO ANYONE ACTUALLY IN THE STORE. Its a rep who has no clue what's in stock and you drive all the way there only to be laughed at by the in store sale reps. So watch out Customer service is horrible.
-
October 2023 by Integrity Logistics
Kind staff but took too long to tell me the promotion was actually not free and completely expensive no matter how you try to cut a deal. Consumers must pay taxes on promotional items. I initially explained my right financial situation and she dragged out my experience to tell me the best deal was still going to cost me over $250 in fees/taxes on a "free" & very outdated device. Not including connecting fee for a new/additional line which was $35 (not including taxes) but these items that don't have to be paid for upfront are seldom discussed. ? Extremely disappointed. Also, I'm a current & long-time customer. I'll be switching to Xfinity mobile whomever also been a longtimeconsumer of for years thanks to my career - best deals, best prices, best experiences (not including employee perk discounts/B2B).
-
September 2023 by Vincent Patlan
Great experience, great customer service. Quick process. Very pleased
-
July 2023 by Sarah Stafford
Best customer services I’ve ever received when getting a phone. Everyone made it a fun and relaxed environment. They weren’t pushy with trying to get you to buy the extra add ons. 10/10 recommend and will be coming back to this location when it’s time for my next upgrade. Thank you Pheye for your amazing customer service!
-
July 2023 by Bertha B
This places customer service is horrible. They checked me in. I waited for almost an hour. Instead of helping the person next in line they help out someone who just walked in. What’s the point of checking in.
-
May 2023 by Jaswinder Kaur
Very friendly staff,,explain everything about Verizon plans..trade i offers..
-
April 2023 by Kathie Ruiz
By far the best experience I've ever had buying a phone. Thank you Perla!!! Plus I love my new watch!!!
-
March 2023 by Gabrielle Sosa
I would like to thank the Verizon team for going above and beyond to help with and your time and patience with me and I hope you enjoy your sweets
