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September 2023 by Ed C.
Absolutely the worst branch ever! I've been a member for over 20+ yrs, now I'm going to quit and go somewhere else. This has not only happened every month for the last several years but the last two days- 20+ people in line with only one or two tellers available and then 1 needs to leave and says I have to go on break or I'll get in trouble but there's a line out the door. Manager had called before several times and says the problem is fixed, all lies, it's nowhere close to being fixed. I'll be closing my account next week.
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March 2023 by Teresa J.
Monique is beyond rude to all. She's rude every encounter I have with her and other customers. I used to go in 2x a week. I stopped coming to this location just because of her but sometimes drop in, in hopes I get another teller since the rest are so sweet. But I always get stuck with her. This will be the last time I go to that branch.
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January 2023 by Stacy H.
All the Wells Fargo Banks in Fresno close at 4:00! How does this closing time assist working individuals that get off at 5:00? Please Wells Fargo change your hours back to pre COVID when no they stayed open to 6:00 pm for working customers. I might have to leave after many years of service because of the inconvenience.
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September 2022 by John S.
Monique was rude. I made a suggestion that Wells Fargo should have a business only line or a personal account line. Often several business customers will come in and tie up every window causing personal banking customers to have to wait long periods of time while the tellers chat and visit with business customers.... It's nice to visit but Monique chatted and chatted and chatted while there was customers waiting in a long line. Then she was rude to me. She told me I should go to a less busy branch if I didn't like it..... I own a business and I would never bank with Wells Fargo. So I guess my opinion doesn't matter to them but maybe it matters to you, the person waiting in line while Monique visits with customers for 10 minutes. Do come to this bank or do business with them.... Don't provide a job for Monique..... Monique is bad for business.... Don't be a Monique....
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April 2022 by Kevin21st Liu
this wells Fargo bank is always unavailable.
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October 2021 by Greta M.
worse branch ever rushed here noy linch time absolutely no tellers at windows ridiculous wait time with 10 customers in line 1 teller !!!!
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July 2021 by Nick R.
Go in for a summary of MY account activity, and get told they can't print that and that it's a new corporate policy. Manager was totally unhelpful. I got rid of Bank of America for being useless and inflexible. When my house purchase is complete, I will be finding a new bank. I don't need the customer to be always right, I just need someone helpful, and Wells Fargo is alienating their customer base.
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March 2021 by Know It All Nelly X.
These people working at this bank get more stupid every time I go there. Francisco was such a rude jerk by asking me "Is this what you usually do with your checks?" Who's business is it anyway how I decide to handle my account? He had no damn business at all for asking such an ignorant question. He's lucky I didn't go off on him and embarrass him in front of everyone in the bank! What if I went up to each person in line and asked them how they were going to handle their check? These people in this branch are so damn dumb - straight out of the cornfield! Farm-Raised with no common sense!
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January 2019 by Noah's Ark
Nice to have ATM
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June 2017 by ReAnna McGonagill
Convenient place for cash withdrawal.
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December 2014 by HA Humphries
Thanks u just great
