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June 2025 by Torsha Franklin
I went to open an account but I couldn't because you need to make an appointment. They weren't even busy.
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April 2025 by Toua Herr
What’s the point of paying extra for a business account when we have to wait in line with the non business account line. Which takes forever
The reason for a business account is to get in and out to be able to get back to our business.
Why the change?
Might as well take out those fees
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February 2025 by Karter McKinlay
Hire more tellers! Why you have employees opening new accounts when you don’t even have the staff to serve your current accounts is beyond me…. Waiting in line for over 15 minutes EVERY time I come to your branches is ridiculous! Will be changing banks!
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December 2024 by Felicia Wallace
I called regarding a pretty serious situation. I was honestly worried I would get the run around based upon how long my bank transaction took yesterday. Bianca, the operations manager took my call and was immediately able to find and fix the error. I appreciate it, Christmas Eve was really not a day I wanted to be dealing with this situation. However, Bianca made fixing this mistake seamless. Thank you Bianca!
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October 2024 by Danny Sanchez
Carla, one of the bankers was very helpful and took her time with helping my mom get a new card orders and also helped with her online banking issue there was not rush and was very nice.
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July 2024 by Alejandro Diaz
Don't know why they even have phones zero answer don't get business account here go somewhere else thank me later
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April 2024 by Monie Salguero
Beware of coming here they gave my dad a fake 50 dollar bill and can’t do anything about it.
Updated my dad went on Thursday and an employee gave him attitude and was very defensive. No customer service at all. Wasn’t till the manager came out and made sure a claim was made.
Over all the bank tried to say my dad was a liar and that all bills went through a machine to detect counterfeit bills. Which is a lie because the bills the teller gave my dad were pulled from their drawers they definitely need to train tellers better and have better customer service over all.
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February 2024 by Becky Solis
This location is the worst. They always have 1 or 2 tellers. Obviously isn't enough . The line is always long & moves slow. Manager just stands in the back & watches. If your team needs help then help or get another job.
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October 2023 by Kekahaualani
The ATM on East Ashlan is it ever going to work again every time I go there out of order it's very frustrating
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October 2023 by Luis Garibay
New ATMs are not good at accepting cash and are constantly unavailable/ out of service. Please fix those machines why is there air coming from the ATM making bills fly everywhere??
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September 2023 by Bonnie Gustafson
Clean and easy access drive thru
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July 2023 by Alicia Rodriguez
Less time than in other banks and very friendly good treatment.
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July 2023 by Kenya Smith
Super friendly and beyond helpful
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June 2023 by waseem A
Very long wait time We’re talking over 30 minutes to get to the window ?♂️
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April 2023 by Wayne Hamilton
Took my brother here for some account business. The staff were friendly, knowledgeable and very patient with helping him understand what was going on. In and out in 15 minutes!
