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February 2024 by Audra da Rosa
We go here for all our notary needs as it’s free for all current bank customers. They are really nice and helpful!
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January 2024 by Sandeep Badhan
service is really bad you have to wait in line hrs im just giving them one star this location not even. worth it for half star
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December 2023 by Sukhmander Brar
This bank has always some kind stupid excuse for transactions.. no matter deposit or withdraw they always wanna give their philosophy in between..Really?? I deposit my check every month at other location never had problem with my last name or middle name..but this bank do .look like Am 2 person with different name .. thats why they can’t deposit my check .. when I opened a account i open with you guys .. you guys check my social right ?? Did you find 2 different name .. was there problem with last name and middle name .. Whose fault is it to update in system .. Do i have to come behind the window ?? So i can update my last name and middle name in system .. you couldn’t deposit my check cz in ur system there s no middle name after my first name ..soo how did your ATM outside did ?? Get over it please..We have lot of stress in life .. Don’t be the one of it .. get your staff right courses regarding banking soo they can help people not give headache to them..
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September 2023 by Lideres Libres
You guys need a merchant line. I see lots of people had to wait for service and it really takes long time to move that line. Hire new employees.
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April 2023 by rebecca orozco
This is the worst place no matter what day of the month it is because there’s always 2 tellers when lines are out to the door always say there at lunch they need more tellers this is ridiculous
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February 2023 by Houa Vang
My dad paid his house mortgages for March, April, and May in advance but the mortgage for May was put into the principal instead of the mortgage. The staff did not communicate that to him well so he was sent a late payment fee for May and charged a late fee. When he came in to pay for June, July, and August, the staff used the August payment for May. That happened again for the rest of the year. We didn’t know this until I went to the bank with him and called customer service because he had a late payment fee for December. The staff here make no effort to serve those who don’t speak English proficiently and will say whatever to get them out the door.
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January 2023 by Stacy H.
All the Wells Fargo Banks in Fresno close at 4:00! How does this closing time assist working individuals that get off at 5:00? Please Wells Fargo change your hours back to pre COVID when no they stayed open to 6:00 pm for working customers. I might have to leave after many years of service because of the inconvenience.
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July 2022 by angel solis
ATMs here never work don't bother
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May 2022 by Dominique Medina
Love the drive through!!!One of my favorite features : )
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June 2021 by Alan L.
They take too long catering to the elderly. I mean s**** They come every week to take 20$ from their account and yet still don't understand how it works and lines are out the door. Have a specific 75 years and up line with a section where they can sit and talk to EACHOTHER instead of the tellers for 15 minutes
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March 2021 by Monica Sandoval
There line is long, 17 to 20 people long
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February 2021 by Jazmine Tchouboukjian
Love this branch. The tellers have excellent customer service.
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December 2020 by Harry
Customer service is excellent, especially Alicia Ventura :) thank you soo much ?Open account within 2 mins today :)You guys are amazing
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November 2020 by Booby V.
So listen...All the employees I've had contact with have been first class. The problem is this...When you've got maybe 10 teller windows a line inside and out combined with only two teller windows open...you see what I'm saying? If I'm going to wait more than 5 minutes my business is going elsewhere. I understand the whole covid situation, keep in mind it affects everyone and it's been going on long enough that alternative methodologies should have already been adopted. So the employees are excellent ...just need to clone them!
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November 2020 by Cheryle Daddato
Very courteous tellers and all employees greet you and say goodbye which is very nice,clean and parking is adequate .