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March 2023 by Leonard H.
Satvir Sandhu, the wonderful store manager at this South Clovis, Fresno, venue, had heard complaints about the pharmacy in the past. He felt bad about this. However, now, with the new pharmacy manager from Hawaii, named Brook, things have become excellent. Brook is professional, yet friendly! All of my senior citizen questions are answered with respect and empathy. Brook's team: Rudy, Mercedes, Margaret and Rashilla always smile and say, "Hi, Grandpa Lenny," when I come in to pick up my important items. It is a shame that sorry there were negative reviews from earlier in the year. When people need their medications, it would seem that they are in pain and are quite possibly extra sensitive.I wholeheartedly recommend this pharmacy, now!
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December 2022 by Shoua Y.
Terrible pharmacy with ALL workers there. This place deserves 0 star. Was helped by 3 different people with same attitude. They don't seem to enjoy their job. All very rude. I watched as I waited for my turn to pick up prescription and the pharmacist has no interest in helping people. When they call for consultation, he walks over and doesn't even look at the customer. He's a robot reading his lines and then walks away rudely. Wow they're just terrible at this one. I was told it would be ready for me in 15 mins so I sat and waited patiently for 30 mins before going up to the counter to ask. They are not organized and already gave me attitude and blamed me why I didn't opt for text messaging. Had to explain to her that the lady helping me with my prescription told me to wait and didn't offer such option. I will never go here again. They just need to get a different job. They all look miserable and very unapproachable.
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May 2022 by Stephany C.
The 1 start should actually be a 0 for the pharmacy. I called for prescription info but couldn't get a word out with David. He did not care at all for what I had to say, continued to interrupt me. I gave him feedback on his lack of compassion and listening skills and he decided to "put me on hold" = hang up. This is exactly why brick and mortar stores will die soon because I'd rather get my prescriptions online than have to deal with rude people.
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May 2022 by Macy V.
Literally only just came to get my copies of my documents and the employee straight up told me no that they don't do that before even checking and I told her it was just copies and she kept saying they don't do that but on online it said they offer it. She asked the manager about it and it was already printed and seal with my name on it.
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April 2022 by Christopher S.
Horrible customer service the management that was there does not know how to handle customers they have no empathy and they will call the cops on you for no reason they call the cops on me because I was waiting in line for my grandmother's medication and they didn't want me to wait in line nowhere in their policy states that I cannot wait for that I have a time limit to wait for my medication I'm not required to move if I choose not to if I wanted to take this farther I could totally sue the company for harassment this is the worst Walgreens location there is they have no empathy I hope his grandmother and mother and father are treated the same way I hope they are denied service when they need it I also do hope that they get what's coming to them karma is real and he will receive it have a good day because I will
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March 2022 by Eric C.
Very professional and helpful at the pharmacy. Alison is super nice and knowledgeable!
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February 2022 by Miranda B.
Went to get my photos done there and I want to say how awesome Christina was she was amazing!! I really appreciate her for helping me and showing me how to get everything I need done. I really appreciate her so much!!
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December 2021 by Ismail A.
This pharmacy is the worst I have never seen stuff doing this kind of things anywhere in America they told you your prescription will be ready in two hours you go there and they told you will be ready by the next day you go the next day and your prescription has been canceled so if I was waiting for them to give me the medication so I can heal I'll probably be dead by now because of them .. I don't know who hired these people in there .. if you choose this pharmacy good luck with it.!! And by the way they don't even deserve one star I wish I could give them nothing ..!
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May 2021 by Larry W.
I am baffled by any negative reviews for this store! I have had the best customer service as far as a pharmacy goes anywhere in town! The pharmacist may not smile every time a customer has an interaction but I absolutely trust having an expert that can either double check the directions the doctor has expressed or any potential conflicts a medication may have with another. Give me competency over a "smile" any day! Some people seem to have a distorted view as to what is important especially when new medication is involved! My vote is and will always be the seriousness in which my pharmacist takes the responsibility of being a neighborhood professional. I would also like to give a shout-out to Ms Roshdieh and Mr Rudy always friendly and helpful!
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December 2019 by Brian J.
I don't know what the issues are with the other reviews here, but the pharmacy people are fantastic. They've always been very helpful and greet us with a smile. As for the pharmacist, he acts in a very professional way. I don't need the guy who's making sure I get the proper info about my meds to be smiling or joking around. He's making sure I take my medication properly. The girls who run the registers and drive thru are always polite and friendly and have gone above and beyond on more than one occasion. This is an excellent Walgreens pharmacy.
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April 2019 by Cher C.
The guy pharmacist needs to smile more and be welcoming to clients. It looks like he doesn't know any idea about customer service which is very important when working in a pharmacy like this. People tend to go back to stores with staff that are more pleasant and approachable rather than the ones who have very poor customer interaction like in here.
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February 2019 by Pat P.
The pharmacy staff and pharmacists here are very helpless. They won't help me locate another walgreens that has the medicine I need. They told me to call around and check. I've been their customer for years but they could care less. The manager is not much helpful at all. So useless!
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May 2018 by Nellie P.
This is my neighborhood walgreens and I am here all the time. But they are not very good with ship to store orders. I have tried several times and they have a lot of trouble finding the orders in the store, the boxes are always smashed in, but thankfully the products are fine. This store really should consider some new organization methods.
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February 2017 by Eric D.
I will start by saying that the cashiers are friendly, there is plenty of parking and it's convenient anytime of day. But what gives with the prices. Talk about over priced. If the products thay carry weren't of such cheep quality it might be worth it.I can buy the same crap from Wal-Mart for half the price. I think it's just another over greedy company peddling cheep foreign made garbage that brakes after 1 or 2 uses. However the pharmacy is good. I can't call it great because it is kind of slow but the pharmacist are very knowledgeable. Personally I'm only going to buy things here when I have to for now on.